Acer Travel Mate5744z, The RAM i bought supposed to be compatible but am getting error.

JesicaDB
JesicaDB Member Posts: 12

Tinkerer

edited 4:34PM in TravelMate and Extensa

Hi.

My laptop has 2 slots for 2X 2GB RAM. All the information I could find said that I could upgrade to 1X 8GB RAM. The 8GB RAM I bought are supposed to be compatible with my laptop, but I keep getting a error message. I have been trying to find a solution, but most of the instructions are to difficult to follow. My laptop runs on Linux Mint-Cinnamon.

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Answers

  • Jack22
    Jack22 ACE Posts: 4,648 Pathfinder

    @JesicaDB

    Below is the specs of the RAM, so please check whether the RAM specs given below matches the RAM you got.

    image.png image.png

    Below is the RAM recommended by Acer:

    image.png
    Click on 'Yes' if the comment answers your question!
  • JesicaDB
    JesicaDB Member Posts: 12

    Tinkerer

    No, it does not match. I have 1X 8GB RAM. This is the specifications I could find on the internet.

    AI Overview

    image-8041ad50ffdc18-8a77.jpeg

    The Hiksemi model HSC308S16Z1 8G is an 8GB DDR3 laptop memory module (SODIMM) with a clock frequency of 1600MHz. It features a single 8GB module and a CAS latency of 11. The module is designed for standard PC installations and is compatible with a wide range of motherboards. It has either 1.35V or 1.5V. AI Overview
    HiKVision/HiKSemi DDR3 8GB 1600Mhz Memory Laptop Ram (HSC308S16Z1 8G)
    The Hiksemi model HSC308S16Z1 8G is an 8GB DDR3 laptop memory module (SODIMM) with a clock frequency of 1600MHz. It features a single 8GB module and a CAS latency of 11. The module is designed for standard PC installations and is compatible with a wide range of motherboards.
    Here's a more detailed breakdown:

    Capacity: 8GB 
    

    Memory Type: DDR3
    Clock Frequency: 1600MHz
    Form Factor: SO-DIMM (Small Outline Dual Inline Memory Module)
    CAS Latency: 11
    Number of Modules: 1 x 8GB
    Operating Temperature: 0°C to 85°C (32°F to 185°F), according to Technomobi.co.za
    Warranty: Lifetime warranty (varies by retailer), according to NexGen Computing
    Additional Features: The Hiksemi Hiker series is known for its cost-effectiveness, compatibility, and stability, according to Computer Shopping. It is suitable for gaming, video playback, and other demanding tasks, according to K4 Computers.