anv15-41-r8 i unlock the bios by mistake and i forget the password of the bios how can i unlock

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Krafess
Krafess Member Posts: 5 New User
edited 11:01AM in Nitro Gaming

i was having a problem in secure boot so i lock the bios to solve the problem and then i forget the password my laptop is acer nitro v15 anv15-41-r85w

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 15,156 Trailblazer

    Its very unfortunate that you did this ,as its forbidden on Acer community to give out any guides in regards to a bios unlock. You will have to send your laptop to Acer tech Support in your country or take your ANV15-41 to a technician near you who can unlock this laptops bios. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Krafess
    Krafess Member Posts: 5 New User

    we don't have acer in my country , all the technician can solve it ??

    pls answer

  • StevenGen
    StevenGen ACE Posts: 15,156 Trailblazer
    edited August 11

    Sorry we can't give you any guides on a bios password unlock, as this community forbids this sort of advice being given out because and to protect other Acer usurers.

    If there is no official Acer Tech Support or office in your country and your ANV15-41 laptop is under the 12 months Acer warranty, then book a service call to the nearest country where there is an Acer Tech Support and get a shipping label form the Acer site and send it to Acer in that country.

    if your laptop is out of the Acer 12 months warranty, then take your ANV15-41 model laptop to an experienced technician in your country that can fix this bios password problem for you. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Krafess
    Krafess Member Posts: 5 New User

    i understand but i really need to unlock the bios and i can’t send it ,my dad will not agree with that . If i contact acer and show them everything about my laptop like receipt will they give me guides on a bios password unlock

  • StevenGen
    StevenGen ACE Posts: 15,156 Trailblazer

    Try Acer Tech Support and see if they will guide you over the phone and see what they say, next time you should always write down any password that you set especially a bios password.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Krafess
    Krafess Member Posts: 5 New User

    thanks for your help , but how can i contact acer tech support

  • StevenGen
    StevenGen ACE Posts: 15,156 Trailblazer

    Get onto the Acer site in your country and go to the Support page and then click on Warranty Information > Warranty inquiry and then chose your country and then put your Acer products SNID or S/N in the space to get the information for your laptops warranty inquiry.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Krafess
    Krafess Member Posts: 5 New User

    i don't have acer in my country , can i call support team of any country?

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 744 Moderator

    Hi Krafess,

    Unfortunately we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement)

    We recommend contacting your local Acer support for better assistance.

    Note: We will be closing this thread.

    Thanks,

    Samuel-Acer

This discussion has been closed.