Predator Triton 700 won't turn on after vacation, No lights, No power

I came back from my vacation, and I brought my laptop with me. I decided to watch some movies during my vacation and it woked fine.

After I got back from my vacation and plugged my laptop to charge and few days later decided to game a bit, the laptop was unresponsive. None of the lights turned on, the laptop itself didn´t turn on. I tried a diffrent power outlet, tried a diffrent extension cord, tried unplugging and replugging, gthe laptop still hasn´t turned on or even charged. But strangely it charged when I was on vacation, and I kept using the "shut down" because I was traveling by my camper.

What should I do? What is the problem?

Athan.

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StevenGen

https://community.acer.com/en/discussion/727639/predator-triton-700-gone-dark

If your Predator Triton 700 is the model PT715-51 then I suggest that if you haven't changed the battery since you have had this laptop (as this is a 2017 released laptop model) then I suggest that its the battery that needs changing as that is the reason why its not booting and there is no sign of power to your laptop, so do that first, as the battery has died completely, as these batteries need changing at max 5 years so do that first. You can also do a Hard Reset (see guide below) so do that next.

If you change the battery and did the hard reset and the laptops still doesn't boot, then its the main power rail where its main mosfet has shorted and its not allowing the laptop to be powered on, and if that is the case, then you need to take your laptop to a technician so they can analyse and pinpoint the exact fault and fix your laptops boot and power issues.

The red squared marked chip is the mosfet chip where the DC-IN power is situated that usually shorts out in the main power rail and could be the power problem if changing the battery and doing a hard reset didn't work.

Change the battery to the Acer listed battery below

Hard Reset - remove the thirteen (13) screws from the base cover to the upper case of your Triton 700 laptop, starting from the upper side, pry to release the upper side latches, continue releasing the remaining latches. Then remove the lower case.

Disconnect the main battery cable from the mainboard, then press the power key for 15 seconds to release all power to the laptop and then take the main battery out. Then disconnect the RTC/BIOS battery and then short the bios batteries + & - pins at the mainboard plug (as shown at A & B points below) to reset CMOS and then take all the ran out.

Leave the laptop like that for at least 30-60 min so that EC and Chipset chips reset completely and then reconnect everything, if you have 2x ram modules, only connect 1x ram module and alternate the two ram modules and see if its not the ram that is faulty, as the laptop should turn on and boot properly with an image on the screen. If it doesn't, then follow the other steps above. Good luck and hope this helps you out.

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Athanasios

But what could have caused it to stop working? Could it affect any other pc component, perhaps the motherboard or the circuit in some way?

StevenGen

https://community.acer.com/en/discussion/comment/1350802#Comment_1350802

This is what happens to these gaming laptops, their power rail chips fail and the laptop doesn't turn on and fail, also these gaming laptops very often have a mosfet which regulates the voltage or if you are lucky only a capacitor that fail on the gpu and it allows the full 19 volt into the dedicated gpu which then fails or at worst the same happens to the cpu, which if its the cpu you need a new mainboard, if its the dedicated gpu, then a technician can disable this gpu and your laptop can operate on the cpu graphics, as the gpu part is very common thing to happen, so take your laptop to a technician and get them to analyse the laptop and pinpoint exactly what is gone wrong with your Predator Triton laptop. Good luck and hope it can be fixed.

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Axxo

If your Predator Triton 700 won't turn on after a vacation, starting with a hard reset is recommended. This involves disconnecting the battery, holding the power button for a duration (30-60 seconds), and then reconnecting everything. If that doesn't work, it could be a battery issue, so checking and potentially replacing the battery, or having a technician diagnose a power rail issue, may be necessary.

Here's a more detailed breakdown of troubleshooting steps:
1. Hard Reset:
Disconnect Power: Unplug the laptop from the power adapter and remove the battery (if possible).
Discharge Residual Power: Press and hold the power button for 30-60 seconds to drain any remaining electrical charge.
Reconnect: Reattach the battery and plug in the power adapter.
Attempt Startup: Press the power button to see if the laptop turns on.
2. Check the Battery and Charger:
Inspect the Charger:
Ensure the charger is functioning correctly and providing power. Try a different, compatible charger if available.
Test the Battery:
If the laptop is still not powering on, the battery might be faulty. Consider replacing it, especially if it's an older model (Predator Triton 700 is a 2017 model).

3. Inspect for Other Issues:
External Devices:
Disconnect any external devices (USB drives, etc.) that might be interfering with the boot process.
Listen for Beep Codes:
If you hear beep codes during startup, consult your laptop's manual for their meaning, as they can indicate hardware problems.
Check for Overheating:
If the laptop was stored in a hot environment, it might have overheated. Allow it to cool down completely before attempting to turn it on.
Look for Physical Damage: Inspect the laptop for any signs of physical damage, especially around the power port or other critical components.
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