Screen powers on but no Image displayed on PT515-52-779P

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Pocketlegacy
Pocketlegacy Member Posts: 1 New User
edited 2:31AM in Predator Laptops

I have a predator Triton and have had it for a few years now. Today when I tried to turn it on all seemed well however the screen won't turn on fully. The display is clearly active there is just no image and I can't type in my password. If anyone could help me troubleshoot that'd be greatly appreciated.

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,383 Trailblazer

    Hey Pocketlegacy,

    Sounds like your Triton’s screen is powering on but not displaying anything—no image, no login prompt, just a faint backlight. That usually points to one of three things:

    🧪 Quick Tests

    1. External Monitor Check: Connect your laptop to a monitor or TV via HDMI or DisplayPort. If the external display works, your internal panel or its connection might be the issue.
    2. Brightness & Display Toggle: Try pressing Fn + F6 (or the display toggle key) to cycle through display modes. Also check brightness keys—sometimes it’s just dimmed to black.
    3. Safe Mode Boot: Hold Shift while clicking Restart from the login screen (if you can get there blindly). This can help bypass driver issues.

    🛠️ Deeper Troubleshooting

    • Graphics Driver Reset: Press Win + Ctrl + Shift + B—this resets the GPU driver and may restore the image.
    • BIOS Check: If you can access BIOS (usually F2 or Del at boot), that confirms the panel works at a hardware level.
    • RAM Reseat: Loose RAM can cause boot issues with no display. If you're comfortable opening the chassis, reseating the RAM might help.

    If none of that works and the external monitor shows nothing either, it could be a deeper issue with the GPU or motherboard. But if the external monitor works fine, the internal display cable or panel is likely the culprit.

  • Gtip
    Gtip Member Posts: 14

    Tinkerer

    Well I will suggest you to try the following:

    Try a Hard Reset (Simple But Often Works)
    External Display Test
    Try Blind Login (Only If You Hear Windows Boot Sound) it confirms that only your display is fault