PHN16-72 bought a 4TB Kingston made it the primary disk, but now under overload it overheats

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Navidsh
Navidsh Member Posts: 3 New User
edited August 5 in Predator Laptops

Dear friends,

I have a PHN16-72 that was shipped with a 1 TB SK Hynix NVMe. I bought a 4TB Kingston FURY Renegade, made it the primary disk, and moved the 1TB to the secondary disk.

The problem is that the Kingston one is known to overheat under high loads. When I run pretrained AI models for my work, the laptop crashes with a "0x101 CLOCK_WATCHDOG_TIMEOUT" error.

The system fan does not overheat during my work, so I think the problem is not with the CPU. It is most likely the ASIC controller on the NVMe.

Does anyone have a suggestion better than Coolpad? Putting the fan in max mode didn't help.

Thanks in advance!

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,358 Trailblazer
    https://community.acer.com/en/discussion/727823/phn16-72-bought-a-4tb-kingston-made-it-the-primary-disk-but-now-under-overload-it-overheats

    Hi Navidsh,

    The Kingston FURY Renegade is a fast drive, but it does run hot under sustained workloads — especially in confined laptop spaces like the PHN16-72. That CLOCK_WATCHDOG_TIMEOUT error you're seeing is often triggered by thermal instability in the SSD controller.

    For better thermal behavior, I’d recommend switching to the Samsung 990 EVO Plus (up to 2TB). It’s single-sided, runs cooler, and performs reliably under AI and gaming loads.

    Pair it with a low-profile copper heat spreader like this one — it fits Nitro laptops without interfering with the bottom panel or airflow:

    🔗 https://www.amazon.com/dp/B0B7Y5KX2J

    This combo avoids throttling and keeps temps in check even during heavy use. No need for bulky heatsinks or external cooling pads.

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