ACER IS ASPIRE 3 15, it’s not charging, the orange and blue lights are blinking.

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Jhanha
Jhanha Member Posts: 3 New User
edited August 4 in Aspire Laptops

MY ACER IS ASPIRE 3 15. I was about to charge it earlier, and then when I check it’s not charging, the orange and blue lights are blinking. I just bought it 8 months ago. I tried to click the battery whole at the back and it didn’t work. WHAT SHOULD I DO😭

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 15,142 Trailblazer

    I don't know the exact Aspire 3 15 model that you have, but have a look if its got a reset pin hole underneath like the caption below at #1, and if your laptop has this reset pin hole, then you get a paper clip and press that battery reset for 4 seconds, as it will reset the battery and your laptop should boot and the lights stop flashing, if it doesn't, then send your 8 months old Aspire 3 to Acer tech Support in your country and get the Acer techs to fix your laptop. Good luck and hope this helps you out.

    This is the underside of the Aspire 3 A315-510P

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Jhanha
    Jhanha Member Posts: 3 New User

    Hello. I tried resetting the batt but it didn’t work. So I decided to go to acer store here, they said that my charger is grounded, im shock because that’s the charge ive got from buying the laptop, it’s an original. It cost me a lot of money but atleast i could use it for my studies 🥲😇

  • Jhanha
    Jhanha Member Posts: 3 New User

    thankyouuuu