Nitro AN515-57 Constant failure of wireless network adapter

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worldeater
worldeater Member Posts: 7

Tinkerer

edited July 31 in Nitro Gaming

Nitro AN515-57 4 years , warranty expired

The Killer Ax1650i started to not work around several months before, but i can fix it by disabling and enble it multiple times.

The frequency of my laptop having no internet (Network adapter error, code 10 or code43 only) is increasing like it is dead every one or two day, but usually will work again using that method. These week however I tried for several hours and it just never function again.

I have tried the following: uninstall it and reinstall it, pressing power button 30 secs, updating the driver(it says it is already latest), download the latest Intel® Killer™ Performance Suite, reset network .

None of them work, can someone can give me advice to save this laptop?

20250731_143551.jpg 20250731_143631.jpg

[Edited the thread to add model name to the title]

Answers

  • worldeater
    worldeater Member Posts: 7

    Tinkerer

    I'm not sure it's software or hardware related issue

    Screenshot_20250801_032124_Gallery.jpg
  • Axxo
    Axxo Member, Ally Posts: 2,186

    The Acer Nitro 5 AN515-57's wireless network adapter might be failing due to driver issues, hardware problems, or network configuration issues. Troubleshooting steps include checking the physical wireless switch, verifying the adapter's status in Device Manager, updating or reinstalling drivers, and resetting network settings. If these steps don't resolve the issue, it could indicate a hardware failure, and a new adapter or a repair shop visit might be necessary.

    Here's a more detailed breakdown of potential causes and troubleshooting steps:
    1. Check Basic Settings and Physical Connections:
    Wireless Switch: Ensure the physical wireless switch (usually a function key like Fn + F3) is enabled.
    Airplane Mode: Verify Airplane Mode is disabled.
    Network Adapter Settings: Confirm that your Wi-Fi network is correctly configured in the Network Adapter settings.
    2. Troubleshoot with Device Manager:
    Access Device Manager: Right-click on the Windows logo and select "Device Manager".
    Check for Errors: Expand "Network Adapters". Look for any yellow exclamation marks or red X's next to your Wi-Fi adapter (usually a Qualcomm Atheros or Intel adapter).
    Update Drivers: If there are errors, try updating the driver. Right-click the adapter, select "Update driver," and choose "Search automatically for drivers".
    Uninstall and Reinstall Drivers: If updating doesn't work, uninstall the driver (right-click, select "Uninstall device"), restart your computer, and let Windows automatically reinstall it.
    Roll Back Drivers: If the problem started after a recent driver update, you can try rolling back to a previous version.
    Disable/Enable: Try disabling and then re-enabling the Wi-Fi adapter in Device Manager.
    3. Network Reset:
    Reset Network Settings: Go to Settings > Network & Internet > Status > Network reset. This will reset all network adapters and settings to their defaults.
    -----------------------------------------

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • worldeater
    worldeater Member Posts: 7

    Tinkerer

    I have tried them all, none of them work this time

  • worldeater
    worldeater Member Posts: 7

    Tinkerer

    Should i tried to remove the whole card and reinsert it