Failure of Nitro V16 series Battery drains while plugged-in gaming. Starts utter lag at 40% battery.

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Sohail4msa
Sohail4msa Member Posts: 3 New User

My Acer nitro V16 is not even a month old. It drains the battery while gaming plugged-in. It discharges rom 100% to 40% in 2hrs while playing CS2. After that, it starts to lag. A lot of frame drops. Cant play any game. You know about CS2, you cant bear having frame drops in it. This is with all the other games.

I have seen this issue with so many people. They even tried upgrading to a higher wattage charger, still no use. same issue persists.

New laptop takes 2-3hrs to drop to 40%. I have to take a one hour break to recharge it.

I cant imagine whats going to happen in future when the battery degrades. 30mins to 1Hr of Gaming?

Acer should be responsible and solve this issue or compensate. I'm never going to buy acer again or recommend to anyone.

Answers

  • StevenGen
    StevenGen ACE Posts: 14,900 Trailblazer
    edited February 18

    Send the laptop to Acer Tech Support or where you bought the laptop from and include your post above, and get them to either changed the laptop or fix it, as this should not be happening.

    I can only advise you the usual advice of making sure that you have the latest Win-24H2 updated to OS build: 26100.3194, install the last bios and firmware and last NVidia drivers and also play CS2 within GeForce Experience, maybe you can try that and see if that affects the battery charge depletion and improves gaming. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Sohail4msa
    Sohail4msa Member Posts: 3 New User

    I tried this and many other things.Used in best efficiency mode a and still the battery drains.

  • Sohail4msa
    Sohail4msa Member Posts: 3 New User

    I tried this and many other things.Used in best efficiency mode a and still the battery drains.

  • Muzzagod
    Muzzagod Member Posts: 2 New User

    Acer have now confirmed its a serious design flaw. The laptop will not accept any charger above 135 watts so until they update that this major fault will not be fixed for what I've found out

  • Ash22
    Ash22 Member Posts: 13

    Tinkerer

    @Sohail4msayou're totally right. like you and many other people i'm in the same situation and acer needs to absolutely recognize their fault and do what they need to do, wether is actually fixing the laptop or giving a refund.

    it's true, the v series is acer's lowest budget gaming laptop, but you can't save money on necessary components like the charger and its capability to sustain all the power the laptop needs. i feel scammed