Acer TravelMate P249-G2-MG Could you please assist me in unlocking or updating the BIOS?

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Glaidz
Glaidz Member Posts: 1 New User
edited July 22 in TravelMate and Extensa

I am currently using an Acer TravelMate P249-G2-MG laptop with BIOS version v1.19E. I am experiencing a BIOS version lock issue that prevents me from updating to a newer version. The system reports that the ROM file version is the same, even though the update is newer.

I suspect this version may be enterprise-locked or customized. Could you please assist me in unlocking or updating the BIOS?

Here are my system details for verification:

  • Model: TravelMate P249-G2-MG
  • BIOS Version: v1.19E
  • Serial Number: NXVGPSP001XXXX
  • SNID: XXXX

I would appreciate any guidance or tools you can provide to help resolve this issue.

Thank you for your assistance.

[Edited the content to hide sensitive information]

Answers

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 739 Moderator

    Hi Glaidz,

    Unfortunately, we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement)

    We recommend contacting your local Acer support for better assistance.

    Note: We will be closing this thread.

    Thanks,

    Samuel-Acer

This discussion has been closed.