Acer Nitro ANS515-57-777V GPU stops working after reset until drivers reinstalled

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Pythonas
Pythonas Member Posts: 3 New User
edited 10:22AM in Nitro Gaming

Hello

First my setup:

Acer Nitro 5

Model. N20C1

ANS515-57-777V

i7-2,3GHz - 4095MB Nvidia GeForce RTX 3070 - 2560x1440, 165hz

I experience an issue with my drivers for my GPU whenever I reset my laptop. The GPU stops working in games. I have grainy pictures running low settings in games like Dota2 and even worse in Path of Exile.

If I re-install drivers through Nvidia app, it works again when i reenter the games.

What could result in this?

Another purhaps related issue, is that i get dropped alot due to high loads in Path of Exile... fps drops screen freezes or pauses for a bit. The fan speed is almost always at max 6600 rpm. Noisy and warm as hell.

I hope to get some kind of resolve since I cant really game sufficient on this device and cannot afford another if I cannot sell this one.

Kind regards

Jonas

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,029 Trailblazer

    Hi Jonas
    Thanks for the detailed post — that helps a lot. The issue you're seeing after resetting Windows sounds like a common case of driver priority confusion with systems that use both integrated (Intel) and dedicated (NVIDIA) graphics.

    🔧 What’s happening:

    • When Windows resets, it often reinstalls generic display drivers, and sometimes only activates the Intel iGPU.
    • The dedicated RTX 3070 stays idle until the proper NVIDIA drivers are reinstalled manually via GeForce Experience — which is why your games revert to low settings until you fix it.
    • This isn’t unique to your Nitro 5 (ANS515-57-777V), and it can also cause high fan usage or thermal spikes when the system's trying to route graphics incorrectly.

    Steps to minimize the issue:

    • After any reset, manually reinstall both the Intel GPU driver and NVIDIA Game Ready driver — in that order. Acer’s support page has validated versions if needed.
    • Check BIOS version — this model launched in May 2021, and newer BIOS updates may improve thermal control and GPU handoff stability.
    • Use the Acer Care Center app or dxdiag to verify which GPU is active post-reboot.

    Let us know which driver versions you're using and whether you're on the latest BIOS. We can help double-check compatibility or suggest better versions. 👍

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 5,103 Pathfinder

    Try this: turn off the laptop, disconnect the charger, and hold the power button for 15 seconds.
    Check the temperature during gaming. The CPU should stay around 85C, andthe GPU is around 75-80C

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Pythonas
    Pythonas Member Posts: 3 New User

    I'm sorry, to clafiry this happens whenever i Reboot the laptop. I have not tried to restore factory settings to windows.

    I then have to reinstall NVIDIA Game Ready Driver after every reboot, or if I have unplugged the powercord for to long.

    I will today try your recommendations and return with the results. I experience temperatures above 90 degree celcius on GPU. I think it shuts me down from high temperatures.

  • Pythonas
    Pythonas Member Posts: 3 New User

    @AnhEZ28  

    Puraw

    I have now tried the following:

    • shut down PC, disconnect powercord, press powerbotton 15 sec
    • looked for intel drivers, couldnt find them
    • Run Path of Exile with GPU temperature 86 and CPU 92 degrees celcius.

    Can i somehow remove dust in the laptop? without breaking warrenty of some sort?

    Sorry for being such a rookie with this, I just hate that i get drops and super long lagspikes in-game, and the fact i have to install drivers over and over again.

    Kind regards

    Jonas