Bluetooth speaker stuck in hands-free mode on Windows 11, no high quality audio on Predator PH315-54

Options
Munkhu1
Munkhu1 Member Posts: 2 New User
edited July 21 in Windows 11

Hello, I'm trying to use my Bluetooth speaker on Win11 in high quality audio. The issue doesn't happen in Win10 and Linux. The only option in sound properties is the hands-free option. My device is Predator PH315-54.

I tried disabling Hands-free telephony under services in Devices and Printers. But then the hands-free option does disappear but that's it.

Here's Device Manager's list under Bluetooth:

User's image

In settings it says Connected mic:

User's image

I tried using the OEM Bluetooth driver as well which is 22.130.0.2 along with Intel's latest driver. Here's my driver list:

https://streamtape.com/v/Dq1dRMALveukovg/2025-07-21_13-22-10.mp4

Any help would be greatly appreciated!

[Edited the thread to add model name to the title]

Best Answer

  • Munkhu1
    Munkhu1 Member Posts: 2 New User
    Answer ✓

    I'm not sure what happened but in Device Manager, I checked the Show hidden devices option, uninstalled every Soundcore 2 and Intel(R) Wireless Bluetooth(R) driver and restarted.

    After doing so I see a non handsfree audio device. And it seems to be playing in high quality.

Answers

  • Munkhu1
    Munkhu1 Member Posts: 2 New User
    Answer ✓

    I'm not sure what happened but in Device Manager, I checked the Show hidden devices option, uninstalled every Soundcore 2 and Intel(R) Wireless Bluetooth(R) driver and restarted.

    After doing so I see a non handsfree audio device. And it seems to be playing in high quality.