Acer Nitro AN515-58, after installing Nitrosense it does not show on my laptop

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Briaaa
Briaaa Member Posts: 1 New User
edited July 11 in Nitro Gaming

ive had nitrosense since december 2023 and yesterday i accidentally uninstalled it. i tried installing it and i opened the setup file and it said it was installed but it doesnt show up on my laptop nor does it open when i press the nitrosense key. can you please help me out?

[Edited the thread to add issue detail]

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Answers

  • GAMING6698
    GAMING6698 ACE Posts: 9,214 Trailblazer
    Answer ✓

    Follow these steps:

    1. Download the free version of Revo uninstaller and uninstalled nitro sense with it. It's important to let revo scan after uninstall because it'll find garbage files in registry that sense leaves behind and probably corrupts any new install. Let it clear those files.
    2. Go to Acer's website and download Nitrosense for your laptop. (If there's different version of nitrosense available then try them all one by one and check which one work for you)
    3. Extract folder and run Setup.exe
    4. Run Command prompt as Administrator
    5. type in the following and press enter (without the quotation marks): ".\lodctr.exe /R"
    6. Go back to the folder where you extracted Nitrosense
    7. Go into "Nitrosense V3.1" folder
    8. Run APPXBUNDLE file
    9. After that, Nitrosense immediately launched, and now it's back on my Taskbar, running every time I click on it.

    If issue, persists:

    Then download and install the Microsoft Visual C++ All-in-One pack. Since NitroSense requires specific versions that may not be available on your laptop, this will help. Use the link I provided to download and install the latest Visual C++ All-in-One pack. Make sure to install both the x86 (32-bit) and x64 (64-bit) versions one by one to ensure full compatibility. As applications require both versions, even on 64-bit systems, because some programs are built for 32-bit and others for 64-bit environments

    Download all in one lack from below link and run:

    https://www.google.com/amp/s/www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/%3famp

  • Axxo
    Axxo Member, Ally Posts: 2,121

    If NitroSense isn't showing up after installation on your Acer Nitro AN515-58, it's likely a software or driver issue. First, ensure you've downloaded the correct version for Windows 11 (NitroSense is designed for Windows 11 on newer Nitro models). If it's still not appearing, try uninstalling and reinstalling NitroSense, ensuring you also install any prerequisites like the .appxbundle. If problems persist, check for updated graphics drivers (Nvidia or AMD) or consider rolling back to older drivers if the issue started after an update. Additionally, ensure your BIOS is up to date.

    Here's a more detailed breakdown of potential solutions:
    1. Verify Windows Version and Compatibility:
    NitroSense is designed for Windows 11 on newer Acer Nitro models. If you're on Windows 10, it might not work. Try upgrading to Windows 11 if you haven't already.
    2. Uninstall and Reinstall NitroSense:
    Completely uninstall NitroSense from your system.
    Download the latest version from the official Acer support website, specifically for your AN515-58 model.
    Follow the installation instructions carefully, including installing any necessary prerequisites (like the .appxbundle)

    3. Check for Driver Issues:
    Outdated or incompatible graphics drivers can cause problems. Update your NVIDIA or AMD drivers to the latest versions from the respective manufacturer's website.
    If the issue started after a driver update, try rolling back to the older driver provided by Acer.
    4. Update BIOS:
    An outdated BIOS can sometimes cause software conflicts. Check the Acer support website for your model and update your BIOS if necessary.
    5. Check for Other Software Conflicts:
    Try booting into Safe Mode to see if NitroSense works there. This can help isolate whether a third-party application is interfering.
    6. Check for Hardware Issues:
    If none of the above solutions work, there might be a hardware problem. Consider taking your laptop to a technician for diagnosis.
    7. Rebuild Windows Performance Counters:
    Open Command Prompt as administrator and run the command lodctr /R. This can help resolve issues with how Windows tracks system performance.

    -----------------------------------------

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  • Diya1811
    Diya1811 Ally Posts: 843

    @Briaaa

    Visit Acer’s official support page for your model and download NitroSense version 4.5.959 under the Applications tab. After extracting the ZIP file, run the Setup.exe and install the APPX file, which activates the actual NitroSense app. Once installed, restart your laptop to restore the NitroSense key functionality. For optimal compatibility, consider updating to the latest version only after verifying the older version works properly

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful