Acersense says 'Device not supported' on Aspire 5, fan control needed

TS65
TS65 Member Posts: 2 New User
edited 11:05AM in Aspire Laptops

I need to get AcerSense onto my Aspire 5 laptop  to try and kill the endless maddening fan noise.

Manually adjusting the Maximum Processor State settings on the Processor Power Management setup - as the default recommended fix - has not done a thing.

I have downloaded the correct AcerSense for my correct serial number information but….Device Not Supported. I sense this issue has come up several times in the forum.

Have uninstalled in turn and tried this several times with no success.

Have also attempted a direct download from the Microsoft Store but this has just produced an inanimate screen.

Any guidance much appreciated.....

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