Acer Nitro ANV15-41 forgot the Bios Password.

PeugeotLover
PeugeotLover Member Posts: 3 New User
edited June 25 in Nitro Gaming

Hello,

I accidentally set a Supervisor password in the BIOS of my Acer Nitro ANV15-41 and unfortunately forgot it.
When I turn the laptop on, I now get the message:
“Need to insert FAT/FAT32 USB dongle”
What exactly do I need to do now?
Do I need a special file from Acer Support to reset the password?
If so:
Where can I get this file?What information do I need to provide (e.g. serial number, proof of purchase)?How should the USB stick be prepared (e.g. format, filename)?
I would really appreciate a step-by-step explanation or any kind of help

[Edited the thread to add model name to the title]

Best Answer

  • eGomes
    eGomes Member Posts: 5,753 Guru
    Answer ✓

    Welcome @PeugeotLover,

    English:

    Password-related issues can only be resolved directly with Acer Support. Please contact them through one of their official customer service channels:

    https://www.acer.com/us-en/support/contact-acer

    Deutschland:

    Passwortbezogene Probleme können nur direkt mit dem Acer Support geklärt werden. Bitte kontaktieren Sie diesen über einen der offiziellen Kundendienstkanäle:

    https://www.acer.com/de-de/support/contact-acer/service-contact

    😉👍️

Answers

  • PeugeotLover
    PeugeotLover Member Posts: 3 New User

    Sorry For so much Space

  • eGomes
    eGomes Member Posts: 5,753 Guru
    Answer ✓

    Welcome @PeugeotLover,

    English:

    Password-related issues can only be resolved directly with Acer Support. Please contact them through one of their official customer service channels:

    https://www.acer.com/us-en/support/contact-acer

    Deutschland:

    Passwortbezogene Probleme können nur direkt mit dem Acer Support geklärt werden. Bitte kontaktieren Sie diesen über einen der offiziellen Kundendienstkanäle:

    https://www.acer.com/de-de/support/contact-acer/service-contact

    😉👍️