why the applications of my chromebook does not work with wifi except google chrome?

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MrDiak7
MrDiak7 Member Posts: 6 New User

why my chromebook apps don't work with wifi except google chrome and my other devices function properly

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,642 Trailblazer

    Hi, it sounds like your Acer Chromebook is restricting network access for browsers other than Chrome, possibly due to ChromeOS security settings. While ChromeOS doesn't have a traditional firewall that you can disable outright, you can try adjusting security features to allow broader connectivity.
    Open Chrome on your Chromebook. Access Chrome Flags by typing chrome://flags in the address bar and pressing Enter. Search for "Security Features" using the search bar at the top.
    Disable "Security Features" by selecting "Disabled" from the dropdown menu.
    Relaunch Chrome to apply the changes.
    Powerwash Your Chromebook: If nothing works, a factory reset (Powerwash) might resolve deeper system restrictions.

  • MrDiak7
    MrDiak7 Member Posts: 6 New User

    i don't see <Security Features> in chrome://flags

  • Puraw
    Puraw ACE, Member Posts: 17,642 Trailblazer

    Hi, Check ChromeOS Admin Policies:
    Open Chrome and type chrome://policy to see enforced settings.
    Look for any policies restricting network access.

    Reset Network Settings
    Go to Settings > Network > Wi-Fi and remove your current network.
    Reconnect and test if other browsers work.

    Try Developer Mode (Risky Option)
    If your Chromebook is managed, you may need to enable Developer Mode to bypass restrictions.
    Press Esc + Refresh + Power, then follow the on-screen instructions.

    If none of this helps wait for someone else to respond.

  • MrDiak7
    MrDiak7 Member Posts: 6 New User

    thank you very much but this did not solve the problem

  • Axxo
    Axxo Member, Ally Posts: 2,060

    If some Chromebook applications aren't working with Wi-Fi while Google Chrome is, it's likely due to a network configuration issue or a problem with the specific apps. Try restarting your Chromebook and router, checking for updates, and verifying your network settings, including proxy and VPN configurations. If the problem persists, the issue might be with the individual apps or their compatibility with your Chromebook's network settings.

    Here's a more detailed breakdown of potential causes and troubleshooting steps:
    1. Check Basic Connectivity:
    Wi-Fi Enabled:
    Ensure Wi-Fi is turned on in your Chromebook's Quick Settings (bottom right corner).
    Strong Signal:
    Make sure your Chromebook is within a reasonable range of your Wi-Fi router and that there are no obstructions causing signal interference.
    Correct Network:
    Verify you are connected to the correct Wi-Fi network, especially if you have multiple networks available.
    Password:
    Confirm the Wi-Fi password is correct.
    2. Troubleshoot Network Settings:
    Restart:
    Restart your Chromebook and your router. This can resolve temporary glitches.
    Software Updates:
    Check for and install any pending software updates for your Chromebook.
    Proxy Settings:
    Go to Settings > Advanced > Network > Proxy and ensure "Automatically detect settings" is enabled. If you're using a proxy or VPN, try disabling it temporarily to see if it resolves the issue.

    DNS Settings:
    You might need to adjust your DNS settings. You can find instructions on how to do this by searching online for "change DNS settings on Chromebook".
    Forget and Reconnect:
    Forget the Wi-Fi network in your Chromebook's settings and then reconnect to it.
    Hidden SSID: If your network uses a hidden SSID (network name), ensure your Chromebook is configured to connect to it.
    3. App-Specific Issues:
    Check App Permissions:
    Some apps may require specific permissions to access the internet. Check the app's settings or permissions within the Chromebook's settings.

    Offline Mode:
    Some apps might be designed to work offline and may not require an active internet connection.
    App Updates:
    Ensure the problematic apps are up to date. Developers often release updates to fix bugs and improve compatibility.
    Incognito/Guest Mode:
    Some offline features might not be available when using Incognito or Guest mode.
    4. Other Potential Causes:
    Router Issues:
    Try connecting another device to the same Wi-Fi network to see if the problem is specific to your Chromebook or the router.
    Firewall: Check your router's firewall settings to ensure they aren't blocking specific ports or websites that the apps might need.
    Hardware Issues: If you suspect a hardware problem with your Chromebook's Wi-Fi adapter, contact the manufacturer or a qualified technician.
    By systematically checking these potential causes, you should be able to identify the reason why your Chromebook's applications are not working with Wi-Fi while Google Chrome is and find a solution.

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