Updated my Chromebook r751t device completely, but I did not find the Play Store in the settings.

morad1980
morad1980 Member Posts: 1 New User
edited June 4 in Chromebooks

I updated my acer r751t device completely, but I did not find the Play Store even in the settings. Is there a solution?.

[Edited the thread to add model number to the title and add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,244 Trailblazer

    Hi, reinstall Google Play Store updates – Open the Play Store app, tap your profile picture, go to Settings > About, and tap Update Play Store. Reinstall & re-enable apps - Android - Google Play Help

  • billsey
    billsey ACE Posts: 36,223 Trailblazer

    When a Chromebook goes into long term support mode due to age, one of the things that is disabled in the Play Store and all Android apps.

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  • Axxo
    Axxo Member, Ally Posts: 1,926

    If the Google Play Store is missing after updating your Chromebook r751t, it's possible the Play Store feature was removed or disabled during the update, or your device may not be compatible with it. To resolve this, you need to verify if your Chromebook model is still supported for the Play Store and follow these steps to enable it: 

    1. 1. Check for Updates: Ensure your Chromebook is updated to the latest version of Chrome OS. 
    2. 2. Enable Google Play Store:
      • Go to Settings > Google Play Store. 
      • Look for the toggle switch next to "Google Play Store." If it's disabled, click it to turn it on. 
      • You may need to accept the terms of service to proceed. 
    3. 3. Verify Compatibility: If the option is missing, your Chromebook model may no longer support the Play Store. 
    4. 4. Check for End-of-Life Status: Some Chromebooks may reach their end-of-life status, and Google may remove support for the Play Store. 

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