My laptop nitro 5 An515 45 r55p just suddenly turn off. Plz help fix it.

Yohanmiks
Yohanmiks Member Posts: 1 New User
edited 6:26AM in Nitro Gaming

My laptop nitro 5 An515 45 r55p just suddenly turn off I just thought at first it's low battery but the indicator of charging or battery it doesn't light up I tried the pressing the power button method removing all plug in the laptop

[Edited the thread to add model number to the title and issue detail]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 14,402 Trailblazer
    Answer ✓

    Your Nitro AN515-45 is a 5 years old laptop and the first thing that you should look at and change is its oem Acer fitted battery, as these laptops batteries discharge and recharge properly between 3-4 years before they can start to cause problems of the laptop not charging and/or failing to boot.

    Buy this battery if your battery is faulty

    image.png

    Otherwise your AN515-45 has a frozen EC, Chipset or a bios chips and they need to be reset, so you need to do a Hard Reset like the guide shows below, as this should make your laptop boot correctly, if not, then your laptop either has faulty and shorted power rail or at worst a burnt cpu which if that happens you need a new mainboard. so if the hard reset doesn't work, i suggest that you take your AN515-45 laptop to a technician so that they can pinpoint the fault and fix it. Good luck.

    Hard Reset - Remove the eleven (11) screws from the base cover to the upper case of your Nitro AN515-45 laptop, starting from the upper side, pry to release the upper side latches, continue releasing the remaining latches. Then remove the lower case.

    Press the power key for 10 seconds to release all power to the laptop and then disconnect the main battery cable from the mainboard, then take the main battery out. Then disconnect the RTC/BIOS battery and then short the bios batteries + & - pins at the mainboard plug (as shown at the circled plug below) to reset CMOS and then take all the ran out.

    image.png

    Leave the laptop like that for at least 30 to 60min so that EC and Chipset chips reset completely and then reconnect everything, if you have 2x ram modules, only connect 1x ram module and alternate the two ram modules and see if its not the ram that is faulty and causing the none boot, as the laptop should turn on and boot properly with an image on the screen.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 14,402 Trailblazer
    Answer ✓

    Your Nitro AN515-45 is a 5 years old laptop and the first thing that you should look at and change is its oem Acer fitted battery, as these laptops batteries discharge and recharge properly between 3-4 years before they can start to cause problems of the laptop not charging and/or failing to boot.

    Buy this battery if your battery is faulty

    image.png

    Otherwise your AN515-45 has a frozen EC, Chipset or a bios chips and they need to be reset, so you need to do a Hard Reset like the guide shows below, as this should make your laptop boot correctly, if not, then your laptop either has faulty and shorted power rail or at worst a burnt cpu which if that happens you need a new mainboard. so if the hard reset doesn't work, i suggest that you take your AN515-45 laptop to a technician so that they can pinpoint the fault and fix it. Good luck.

    Hard Reset - Remove the eleven (11) screws from the base cover to the upper case of your Nitro AN515-45 laptop, starting from the upper side, pry to release the upper side latches, continue releasing the remaining latches. Then remove the lower case.

    Press the power key for 10 seconds to release all power to the laptop and then disconnect the main battery cable from the mainboard, then take the main battery out. Then disconnect the RTC/BIOS battery and then short the bios batteries + & - pins at the mainboard plug (as shown at the circled plug below) to reset CMOS and then take all the ran out.

    image.png

    Leave the laptop like that for at least 30 to 60min so that EC and Chipset chips reset completely and then reconnect everything, if you have 2x ram modules, only connect 1x ram module and alternate the two ram modules and see if its not the ram that is faulty and causing the none boot, as the laptop should turn on and boot properly with an image on the screen.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Axxo
    Axxo Member, Ally Posts: 1,860

    How to troubleshoot an Acer laptop that won't turn on

    1. Check the screen.
    2. Disconnect external accessories or devices. ...
    3. Check the power cord and adapter. ...
    4. Check the power supply. ...
    5. Try a hard restart. ...
    6. Check battery health.
    7. Use Safe Mode.

    If your laptop is shutting down automatically, the issue is likely related to overheating, power settings, or hardware failures. Here's a step-by-step guide to troubleshoot and fix the problem: 1. Check for Overheating:

    • Monitor CPU temperature: Use a software like Core Temp to check if the CPU is overheating. 
    • Clean vents and fans: Dust buildup can block airflow and cause overheating. Clean the vents and fans with compressed air. 
    • Ensure proper ventilation: Make sure the laptop has enough space around it for airflow. 
    • Consider a cooling pad: If your laptop frequently overheats, a cooling pad can help regulate temperature. 

    2. Review Power Settings:

    • Check power options:In Control Panel > Power Options, make sure your laptop is not set to shut down automatically after a short period of inactivity.
    • Adjust battery settings:If you're using your laptop on battery power, check if it's set to shut down when the battery reaches a certain percentage. 

    3. Hardware Issues:

    • Test the RAM: Use a memory checker to determine if the RAM is faulty. 
    • Check the power supply: Ensure the power supply has enough wattage to handle your laptop's components. 
    • Check for hardware damage: Look for any signs of physical damage to the laptop.
    • Consider a hard reset: If the laptop doesn't respond to regular shutdowns, try a hard reset by holding the power button for a few seconds. 

    4. Software Problems:

    • Disable Fast Startup: Disable Fast Startup in Power Options. 
    • Scan for malware: Run a scan with your antivirus software to check for any malicious software. 
    • Update drivers: Update your drivers, especially graphics card drivers, as outdated drivers can cause instability. 
    • Run System File Checker: Use the System File Checker tool to repair any corrupted system files. 
    • Uninstall recently installed applications: If the problem started after installing a new application, try uninstalling it. 

    5. Other Troubleshooting Steps:

    • Let the laptop sit for an hour: Sometimes, letting the laptop cool down can help resolve temporary issues. 
    • Perform basic maintenance: Delete unnecessary files and applications to free up resources. 
    • Do Windows updates: Ensure your operating system is up-to-date. 
    • Contact manufacturer support: If you're still having problems, contact your laptop manufacturer's support for assistance. 

    ----------------------------------------
    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.