Acer Aspire E5-573 the laptop boots with only 1 x 8Gb module. Acer site is down to update BIOS

LawrenceAug
LawrenceAug Member Posts: 2 New User
edited June 5 in Aspire Laptops

I have an Acer Aspire E5-573, I need to upgrade from 4 to 16GB, the laptop boots with only 1 x 8Gb module, I suspect that the unit needs a BIOS update but Acer support site is offline.

Is my assumption correct?

Any suggestions to fix issue this please.

[Edited the thread to add issue detail]

Answers