Aspire 5 A514 54 736E not turning on and charging

KrizziB
KrizziB Member Posts: 1 New User

How to troubleshoot what is wrong with my laptop? Charger has voltage, battery was recently replaced too.

What happened was I was using my laptop and then it blue screened and when I tried to restart it, it never turned on back.

Answers

  • Axxo
    Axxo Member, Ally Posts: 1,830

    If your Acer Aspire 5 A514 54 736E laptop is not turning on and charging, you can try a few troubleshooting steps, including a hard restart, checking the power adapter, and verifying the battery's condition. If these steps don't resolve the issue, you may need to consider professional repair.
    Troubleshooting Steps:-

    1. Hard Restart:
      Shut down the laptop completely (hold down the power button for 30 seconds).
      Disconnect the power cable and any other devices.
      Remove the battery (if applicable).
      Press and hold the power button for 15-20 seconds.
      Reinsert the battery and reconnect the power cord.
      Press the power button to turn on the laptop.
    2. Check Power Adapter:
      Ensure the power adapter is securely connected to both the laptop and the wall outlet.
      Try a different power outlet to rule out a problem with the outlet.
      If possible, try a different power adapter to see if the issue is with the original one.
    3. Battery Reset (If Applicable):
      Some Acer laptops have a battery reset button. Look for it on the bottom of the laptop.
      Press and hold the button for 30 seconds.
      Disconnect the power cable for 30 minutes, then reconnect it.
      Turn on the laptop and see if the battery begins to charge.
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