USB-C port not detected on external monitor on Acer Aspire 3 with Ryzen 7 7730U

rami_bs
rami_bs Member Posts: 1 Newbie
edited May 20 in Aspire Laptops

I have purchased acer aspire 3 amd ryzen 7 7730u. In that 1 HDMI and 2 Type-c ports.

I have 2 external monitors i am connecting one to HDMI and another one to C-type.

HDMI connected monitor working fine. Monitor connected to type-c its not detecting the monitor i try in both the ports.

Contracted CC they said to un-install USB driver and reboot the laptop it will work not solved the issue.

Can some one help me how to fix this issue.

Answers