HDMI Ports Heating on Acer ED320QRS3AB Monitor When Connected via Mac

Mrroot
Mrroot Member Posts: 1 New User

Hello Acer Community,

I recently purchased the Acer ED320QRS3AB 32" LED Monitor and have connected it to my Mac using a Honeywell Type-C to HDMI cable. The display works fine, but I've noticed that both HDMI ports on the monitor become very hot — uncomfortably so — after some time of use.

This level of heat seems unusual, and I'm concerned about potential damage to the monitor or connected devices. Could this be a compatibility issue between the Honeywell Type-C to HDMI cable and the Acer monitor? Or is it a known issue with this model?

I’d appreciate any guidance or recommendations on how to resolve this or if I need to consider an alternative cable/setup.

Thank you in advance for your support.

Answers

  • SemihB
    SemihB Member Posts: 68 Devotee WiFi Icon
    edited May 18

    The device you are using is a port interface common module device. Since it has many functional features, the chip section inside will heat up because of the continuous data transfer and this is normal. There is no advanced cooling module on the chips. This device is generally used as a USB hub and type-c device.

    I recommend you to buy a better DOCK instead of this device.

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    Please click like if your problem is solved or write my problem is solved.

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    The biggest reason why the problems are not solvedis if someone who says there is a problem with the GPU says; If I change the case, will the problem be solved? That's the whole point! The concepts are different! We should not go off topic.