Nitrosense fan service not working, how can I fix this?

lilly_08
lilly_08 Member Posts: 3 New User
edited May 16 in Nitro Gaming

My NitroSense fan service wasn´t working, so I tried uninstalling it and reinstalling Acer Care center. Unfortunately, NitroSense won´t show up as an application I can download, but I know it is supported because my laptop had it installed before and also has a built i shortcut button.

Any help would be much appreciated, how do I get my Nitrosense reinstalled and working?

Answers

  • Diya1811
    Diya1811 Ally Posts: 709
    edited May 13

    @lilly_08

    Check for dust buildup as a clogged fan can prevent proper airflow. Using cosmetics brush or gently blowing air into the vents may help clear obstructions.

    Manually spinning the fan might work if it is stuck temporarily, by carefully nudging the fan using a thin object, like a needle.

    Reinstalling NitroSense could fix software-related issues. Uninstall NitroSense from Settings > Apps, then download and reinstall it from Acer’s official site.

    Updating BIOS and drivers might resolve fan control problems. Visit Acer’s support page to check for any available firmware or driver updates.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • camila89
    camila89 Member Posts: 44 Enthusiast WiFi Icon
    1. Try restarting your computer
    2. You can uninstall Nitro Sense and download the latest version
    3. Reboot and install the package
  • billsey
    billsey ACE Posts: 36,195 Trailblazer

    What computer model do you have? We can assume it's a Nitro, but not which Nitro it is. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Which BIOS version is installed on it? Which Windows version is installed? Nitro Sense, like Predator Sense, is different for each model and is also tied to the BIOS and Windows revision.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • lilly_08
    lilly_08 Member Posts: 3 New User
    edited May 19

    SNID:XXXX

    When I try to search for applicatios to download the nitroense fan service does not show up:

    acer care.png

    [Edited the thread to hide sensitive information]

  • Axxo
    Axxo Member, Ally Posts: 1,830

    If your Nitrosense fan service isn't working, try reinstalling the software from the Acer website. Ensure you've disabled fast startup and consider a system restore or removing any potential antivirus conflicts. You may also need to update your BIOS, check for loose cable connections, and verify proper ventilation.
    Here's a more detailed breakdown of troubleshooting steps:

    1. Reinstall Nitrosense:
      Uninstall the current version of Nitrosense.
      Download the latest version from the Acer website.
      Run the installer after extracting the downloaded file.
      Consider running the command .\lodctr.exe /R in an administrator command prompt, then reinstalling.
    2. Check for Software Conflicts:
      Disable fast startup in Windows settings.
      Temporarily disable your antivirus to see if it's interfering.
      If necessary, create a Microsoft account instead of a local account.
    3. System Restore:
      Try a system restore to a previous point where Nitrosense worked correctly.
    4. BIOS Update:
      Check for and install the latest BIOS update for your Acer Nitro laptop.
    5. Physical Issues:
      Check for loose connections between the fans and the power supply.
      Ensure the laptop's vents are free of dust and debris.
      If possible, try connecting the fans to a different power supply to isolate the issue.
    6. Driver Issues:
      Ensure you have the latest drivers for your graphics card and other relevant components.
    7. Monitor and Test:
      Use software like HWMonitor or SpeedFan to monitor fan speeds and temperatures and see if they align.
      Test the fans under different loads to see if they respond as expected.
    ————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • lilly_08
    lilly_08 Member Posts: 3 New User

    Thank you for your answer but I can not reinstall it, Nitrosense doesn´t show up as an appication even though I had it downloaded before. How can I download it if it doesnt show up? Is there a direct link?