nitro sense not working. Nitro sense has been disabled after reinstalling windows

harinandan
harinandan Member Posts: 1 Newbie
edited May 17 in Nitro Gaming

Nitro sense has been disabled after reinstalling windows

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,741 Trailblazer

    Hi, what is your PC model and Windows version, Windows10 NitroSense versions won't work in Windows11.

  • Axxo
    Axxo Member, Ally Posts: 1,730

    If NitroSense is not working after reinstalling Windows, try uninstalling NitroSense completely, extracting the latest NitroSense installer, running the setup, and then installing the UWP app. Also, ensure you have the latest Microsoft Visual C++ Redistributable installed, as this can affect NitroSense functionality.
    Here's a more detailed breakdown of the troubleshooting steps:

    1. Uninstall NitroSense Completely:
      Remove any existing NitroSense applications from your computer.
    2. Install the Latest NitroSense Version:
      Download the latest NitroSense installer from the Acer Community or Acer support website.
      Extract the contents of the downloaded zip file.
      Run the setup executable (the one with the NitroSense icon).
    3. Install the UWP Application:
      Locate the UWP folder within the extracted files (usually below the setup executable).
      Open the APPX file (it will have random letters and numbers in its name, like "7ccc5cee1be5470fbf4417be705645d8").
      Install NitroSense via the APPX file.
    4. Update to a Newer Version (If Needed):
      If the initial installation is buggy, download a later version of NitroSense from the Acer Community.
      Follow the same steps as before to extract, run the setup, and update the application.
    5. Ensure Microsoft Visual C++ Redistributable is Installed:
      Download and install the latest versions of Microsoft Visual C++ Redistributable (2015, 2017, 2019, and 2022) from the Microsoft website.
      Install both the x86 and x64 versions.
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