Nitro ANV15-41 - Driver not found while installing windows. Please help me to solve this issue.

KushalM
KushalM Member Posts: 3 New User
edited 6:51AM in Nitro Gaming

Hey i have acer Nitro ANV15-41 with amd ryzen 5 7535hs series chip and nvdia rtx 2050 with 16gb ddr5 ram and 512gb ssd. Recently i formatted my laptop entirely and install ubuntu on it but now i want to go back on windows again however I'm unable to fix the driver not found solution on windows installation i tried acer support site and amd support site for the drivers but i was not able to find it. Could you guys please help me to solve this issue?

[Edited the thread to add model number to the title]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,989 Trailblazer
    edited 7:04AM

    AMD driver-

    (Scroll down and click on "AMD Software: Adrenalin Edition 25.3.1 Driver for Windows® 10 & Windows® 11 64-bit")

    Nvidia driver-

    Pause windows update before doing anything then use DDU in safe mode one by one install both driver accordingly like shown in first step of below guide:

    Windows 10/11 optimization guide for gaming — Acer Community

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • KushalM
    KushalM Member Posts: 3 New User

    I'm using ubuntu currently and it seems that the driver file is exe how can i extract it on my usb drive?

  • GAMING6698
    GAMING6698 ACE Posts: 8,989 Trailblazer

    Sorry but I know know about linux distro like ubuntu much. Amd/nvidia should have driver seperated for linux distro. You can check their site

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Axxo
    Axxo Member, Ally Posts: 1,730

    When encountering "driver not found" issues during Windows installation on an Acer Nitro V 15, it typically means the Windows installer can't detect the storage device (hard drive or SSD) due to missing or incompatible drivers. This can happen because the installer is not able to load the necessary drivers for your specific hardware.
    Here's how to troubleshoot and resolve the issue:

    1. Identify the Missing Driver:
      Check for the specific device:
      Determine which device (hard drive, SSD, or storage controller) is causing the issue.
      Is it an Intel RST (Rapid Storage Technology) device?
      Many newer Acer laptops, including Nitro V 15 models, use Intel RST for storage control.
      Check the BIOS settings:
      Ensure your BIOS/UEFI is configured correctly, especially regarding storage controller mode (e.g., AHCI, RAID).
    2. Obtain the Necessary Drivers:
      Download from Acer or Intel: If it's an Intel RST device, download the appropriate driver from Intel's support website. If it's another device, download the drivers from the Acer website.
      Extract the drivers: If you download a setup file, you may need to extract the necessary driver files (usually .inf or .dll).
      Use a USB drive: Transfer the extracted driver files to a USB drive.
    3. Load Drivers During Windows Installation:
      During installation, select "Load Driver": When you encounter the "no device drivers were found" error, look for an option to "Load Driver" or "Search for a driver".
      Browse for the drivers: Select the USB drive containing the driver files.
      Install the drivers: Follow the on-screen instructions to install the appropriate driver for your device.
    4. If using Intel RST:
      Use the Intel RST Setup Tool:
      You can download and use the Intel RST Setup Tool to extract the drivers and prepare them for installation.
      Specify the driver location:
      During the Windows installation, select the extracted driver folder (e.g., "SetupRST_extracted").
    5. Troubleshooting Steps:
      Check BIOS settings: Ensure the storage controller is set to the correct mode (AHCI or RAID).
      Verify storage device health: Check the storage device for any physical damage or errors.
      Try a different USB drive: If you're using a USB drive, try a different one to ensure it's not faulty.
      Update BIOS (if necessary): Sometimes, a BIOS update can resolve driver compatibility issues.
    ————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • KushalM
    KushalM Member Posts: 3 New User

    Thanks for the info but I've tried everything except intel rst driver as my laptop has amd ryzen 5 7535hs chipset so i didn't went for it and my ssd is fine and also i downloaded each and every driver from the amd site and acer support site but i'm still unable to find the exact driver that can fix the issue.