Aspire 3 internet issue, It show no connection to internet after online for a few hrs

Tcy
Tcy Member Posts: 2 New User
edited 5:30AM in Aspire Laptops

My acer laptop aspire3 after connect to wifi. It shows no connection to internet after online for a few hrs or minutes. Sime time need to restart to connect to internet, but it happens again after some time.

[Edited the thread to add issue detail]

Answers

  • Tcy
    Tcy Member Posts: 2 New User

    To add on. We tried to update wifi driver but it say latest version already. And the wifi is show connected but there is no internet . It always start to have this issue after online for some time

  • StevenGen
    StevenGen ACE Posts: 14,165 Trailblazer
    edited 5:31AM

    First try and do a Wi-Fi driver refresh and follow the guide below:

    WI-FI Driver Refresh >Go to Device Manager > Network adapters > select your Wi-Fi card > right click the card Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the last and most recent dated Wi-Fi driver that is in that list, and reinstall that driver, as afterwards your Wi-Fi should work.

    If the driver refresh doesn’t work above, then go to your Aspire 3 (whatever exact model number it is) at the Acer support page and get the oem WLAN driver and uninstall the existing driver completely from Device Manager and install your Aspire 3 oem Wi-Fi driver that Acer has for your Aspire 3, as that should work and it will be updated to the appropriate and compatible driver through windows update eventually.

    If tall the above doesn’t work and you still have card connection problems, reset your internet providers router by turning it off for 30 seconds and turning it on, as that should reset and fix any unstable connection problems with the router, if you still have connection problems, you could have a faulty Wi-Fi cards or you have a connection problems that you need to consult your internet provider, as those could be the source of this problems that need fixing. Good luck and hope this give you a guide in fixing your problem.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍