Portable monitor PM161QT regularly goes blank

rnewlove
rnewlove Member Posts: 1 Newbie

I have just purchased the PM161QT to work with my Dell Latitude 5530 connected via double the USBC cord and the monitor works but every few seconds when I am not typing or some other type of activity occurring, the monitor and my computer go black with a circular loading icon on the monitor for about 3 seconds. This is very frustrating since everytime I look away or stop typing, the monitors go black for about 3 sec and does not come back with a keystroke or mouse click.

I have examined the driver and it is up to date. Anyone else experiencing this same issue?

Answers

  • StevenGen
    StevenGen ACE Posts: 14,244 Trailblazer
    edited May 14

    Connect your PM161QT through the Mini HDMI port as it could be that the USB-C port or cord that you are using does not fit properly into either the laptop or the monitors USB-C port and the monitor disconnects. Buy a Mini HDMI to a HDMI plug cable and use the monitors Mini HDMI port as a connection. Good luck and hope this helps you out further.

    Buy this sort of a cable to connet to your Dell Latitude 5530 laptop

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