Aspire3-keyboard layout does not match what is typed-country and keyboard settings-set to ENGLISH

Fizzy5
Fizzy5 Member Posts: 1 Newbie
edited May 9 in Aspire Laptops

I bought an acer aspire 3 in Italy this week to use on my boat. I am English.

I have found that the keyboard layout does not match what i have typed for a number of the shift symbols. I have checked the country and keyboard settings - they are set to English -but the problem prevails.

Can anyone advise a (simple) solution to this, or am I stuck with this (can't find the question mark)

[Edited the thread to add model name and issue detail to the title]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,209 Pathfinder
    edited May 9

    @Fizzy5

    It sounds like your keyboard might be using an Italian layout rather than the standard UK or US English layout, even though your settings show English. Here are a few things to check and try:

    Verify the Layout Setting. Go to Settings > Time & Language > Language & region. Click on English (United Kingdom) or English (United States). Under Keyboard, make sure it's set to the correct layout (e.g., English UK (QWERTY) or US). If Italian is listed, remove it.

    Change the Input Method. In the taskbar, look for the language icon near the clock (it might say "IT" for Italian).
    Click it and switch to ENG (UK or US). If the correct option isn’t available, go back to the Language & region settings and add it.

    Check the Physical Keyboard Layout. If your keyboard has Italian markings, the keys themselves may not match the English layout. Try using Shift + ’ or Shift + ß for a question mark, depending on the Italian layout.

    Use an On-Screen Keyboard to Identify Mismatches. Open the On-Screen Keyboard by pressing Win + Ctrl + O. This will show the current input layout so you can match the keys.

    Consider Remapping Keys. If the physical layout differs from what you expect, you can use software like Microsoft PowerToys to remap keys.

    Try these options to can't find the question mark:
    Shift + ’ (apostrophe) – This is often the location of the question mark on Italian keyboards.
    Shift + 6 – Some Italian layouts use this combination.
    Check the On-Screen Keyboard – Press Win + Ctrl + O to see what your current layout looks like.
    Use Alt Code – Hold Alt and type 63 on the numeric keypad (Alt + 63).

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Axxo
    Axxo Member, Ally Posts: 1,666

    If your Acer Aspire 3 keyboard layout isn't matching your typed text despite having the country and keyboard settings set to English, the issue might be with the specific English layout (e.g., US vs. UK) or a misconfigured input method. To fix this, ensure you've added the correct English keyboard layout and set it as the default, and also check for any shortcut keys that might be unintentionally switching layouts.
    Here's a step-by-step guide:

    1. Check and Add the Correct English Keyboard Layout:
      Go to Settings: Press the Windows key + I to open Settings.
      Navigate to Time & Language: Click on "Time & Language".
      Select Language & Region: Click on "Language & region".
      Choose Options: Under the "Preferred languages" section, click the ellipsis (...) next to "English" and then select "Options".
      Add a Keyboard: Under the "Keyboards" section, click "Add a keyboard".
      Select the Layout: Choose the correct English keyboard layout you need (e.g., US, UK) from the list.
      Set as Default: If the desired layout is not already added, add it and then set it as the default by clicking "Set as default" under the language you chose.
    2. Check for Unintentional Layout Switching:
      Shortcut Keys:
      Some shortcut keys (like Alt + Shift or Ctrl + Shift) can switch between input methods, which can sometimes switch your keyboard layout. Try using these combinations to see if you can switch back to the correct layout, says Coolblue.
      Disable Automatic Switching:
      To disable automatic switching, go to Control Panel (search for it in the Start Menu), then click on "Language" and then "Advanced settings." Under "Switching input methods," uncheck "Let me set a different input method for each app window".
    3. Check for System Locale Issues:
      Change System Locale:
      In the "Language & Region" settings, click on "Administrative language settings" and then click on "Change system locale".
      Select Current System Locale:
      Choose the correct locale for your country and region (e.g., US for US English).
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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • Diya1811
    Diya1811 Ally Posts: 658

    @Fizzy5

    Try switching keyboard layouts by pressing Windows key + Space bar to cycle through available options. If English (UK or US) is installed, this should switch to the correct layout. Manually add the correct layout by going to Settings > Time & Language > Language & Region, selecting English, clicking Keyboard options, and adding the correct layout (e.g., English (UK) QWERTY). Use the On-Screen Keyboard by searching for it in the Start menu to see the correct key placements, helping you locate symbols like the question mark. If your laptop has an Italian keyboard, some keys might be physically different, so using keyboard stickers or an external English keyboard could make typing easier.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

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