Predator Sense missing after fresh windows 10 install on Trition PT315-51

PathlessLT
PathlessLT Member Posts: 7 New User
edited May 9 in Predator Laptops

Hey all, hope someone can help as I cant find anything related to this issue online. I recently has to reinstall a fresh install of windows 10 on my Predator Triton 300 PT315-51 and after doing so I can no longer access predator sense on my device. (Hotkey and application no longer work/Show) I've noticed some people with same issue but when going to acer support and drivers under my model and serial number there is no predator sense in applications to download, I've seen some saying download a similar version from different model but still no luck.

[Edited the thread to add model name and issue detail to the title]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,995 Pathfinder

    Choose Windows 10 in the operating system section so that you can see the Predator Sense in the list.

    Make sure that you install the Visual C++ 2022 both x64 and x86.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • PathlessLT
    PathlessLT Member Posts: 7 New User

    Thank you for helping, I've finally been able to download the drivers from the support page under applications for my model, after running both Visual C++ and the predator setup it seems to just shut down. its in my installations and even after trying to run as admin it still shows the logo for couple seconds than disappears. Are there some additional drivers i need to install?

    @AnhEZ28

  • Axxo
    Axxo Member, Ally Posts: 1,666

    After a fresh Windows 10 installation, Predator Sense might be missing because it's not automatically included. You'll need to download and install it from the Acer Support website, ensuring you choose the application for your specific laptop model.
    Here's how to get Predator Sense back:
    Identify your laptop model: You'll need the exact model number to find the correct application file.
    Visit the Acer Support website: Go to https://www.acer.com/us-en/support/drivers-and-manuals, enter your model number, and navigate to the "Applications" section.
    Download Predator Sense: Look for the Predator Sense application and download it.
    Install the application: Run the downloaded installer and follow the on-screen instructions.
    Run as Administrator: If you encounter any issues, try running the installer as an administrator.
    Visual C++: Some users also recommend installing Visual C++ 2022 (both x64 and x86) before running the Predator Sense installer, according to Acer Community forums.
    UWP app: You might also find the Predator Sense application within a "UWP" folder within the downloaded files. Try installing the APPX file within that folder, according to Acer Community forums.
    Don't Update: Once the application is installed, you might be prompted to update. It's recommended to stick with the installed version, as it may be more stable, according to a user on Acer Community forums.
    Restart: After installation, restart your computer to ensure all changes take effect.
    Consider Clean Boot: If you still encounter issues, try performing a clean boot to identify potential conflicts with other software.

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