What caused Bluetooth, Webcam & Fingerprint sensor stop working after uninstalling USB driver?

Dodo_Info
Dodo_Info Member Posts: 1 New User
edited 1:32AM in Swift and Spin Series

Hello !

So I have an Acer Swift SF314-52-35S8. I uninstalled a usb driver in order to make it work with a new usb key I had ; it worked. However, since then, 3 things stopped working : bluetooth, HD WebCam and the sensory finger touch or whatever it is called.

I uninstalled their drivers, rebooted my pc, installed new drivers from internet, accessed the BIOS to make it by default, I tried a lot of things… But, in my device manager, they still have a yellow rectangle next to them, and some of them are even called "Unknown device" (instead of Intel® Wireless Bluetooth® for example).

When I update one of those drivers, whatever I do, I always get the following message : "Windows found drivers for your device, but encountered an error while trying to install them."

I have another issue, which might be linked, so :

It has been a couple of months (maybe more) since I could not get Windows Update to install "Windows 10, version 22H2". It always had an error message when it got to the end.

It is not the only update that isn't working, I have, for example, "Intel Corporation - Bluetooth - 4/7/2017 12:00:00 AM - 19.60.0.3" with "Status - Download Error - 0x00703f1". It is always the same error on everything. Once again, I tried many things to solve it, I followed a lot of advices on internet, and I thought it might have an effect or restored some things ; However, I still have the same problem.

Please, If you know anything about how to solve my issue, I would be very thankful, I really don't know what to do anymore.

Answers