Windows 24H2 update caused Predator sense Issue in PH315-55, how to turn on the fan?

BananaSplit
BananaSplit Member Posts: 12

Tinkerer

edited May 1 in Predator Laptops

I've updated to window 24H2 because of other issue, and no idea it is not compatible with predator sense. Can someone tell me what should I do ??

Are there any alternative way to turn on the fan??

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 14,019 Trailblazer

    What is the exact predator PH315-xx model number that you have, as and if your PH315-xx is a Win-10 OS designed laptop that can be updated to Win-11, the oem PS app is only a Win-10 app and will not work in Win-11.

    Try to install the next PH315-xx Predator model that is designed for Win-11 as that PS app should install, if not then you will not be able to have the PS app of whatever PH315-xx laptop model that you have to work under Win-11. Good luck and hope this assist you further.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • BananaSplit
    BananaSplit Member Posts: 12

    Tinkerer

    It is PH315-55, what is the consequence of unable to use predator sense?? Are these fans going to turn on automatically ?

  • Sharanji
    Sharanji ACE Posts: 5,126 Pathfinder

    The Predator Sense software is primarily used for customizing and monitoring your laptop's performance, including fan speed, overclocking, and temperature management.

    The fans will still turn on automatically even without Predator Sense. The laptop's BIOS has built-in thermal management to ensure the system doesn't overheat. However, you won't be able to manually adjust fan speeds or switch to modes like "Turbo" for maximum cooling. Also, the fans will still turn on automatically even without Predator Sense. The laptop's BIOS has built-in thermal management to ensure the system doesn't overheat. However, you won't be able to manually adjust fan speeds or switch to modes like "Turbo" for maximum cooling.

    You can try:
    Reinstalling the latest software from Acer's support page. Predator PH315-55 downloads
    Updating your BIOS and drivers.
    Checking if the Predator Sense service is running in Services search for Services in the Start menu.

    If none of these steps work, it could be worth reaching out to the Acer Support for further assistance.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • BananaSplit
    BananaSplit Member Posts: 12

    Tinkerer

    Now I go back to window 10, and download a V30 predator sense, it doesn't have any warning but predator sense just won't load at all and I don't receive any warning of my device neither (there are some version I get a warning of not suitable device)

    I have a clean installation of window 10 (22H2)

    May I know how I should fix it??

  • GAMING6698
    GAMING6698 ACE Posts: 8,895 Trailblazer

    Download and install the latest version of Microsoft Visual C++ Redistributable, specifically versions 2015, 2017, 2019, and 2022. You need to install both x86 and x64 version. This is necessary for the NitroSense application to function properly. You can find it on the Microsoft website here.

    If this still doesn't work, try downloading and installing the Microsoft Visual C++ All-in-One pack. If nitrosense need a specific version not available above then this will help, use the link I provided to download and install the latest Visual C++ All-in-One pack:

    https://www.google.com/amp/s/www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/%3famp

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • BananaSplit
    BananaSplit Member Posts: 12

    Tinkerer

    I installed everything, went back to the predator sense V3.00317, I cannot download from the 'set up' button, and if I download from the UWP (appxbundle), after installation the app won't load at all

  • GAMING6698
    GAMING6698 ACE Posts: 8,895 Trailblazer

    1. Download the free version of Revo uninstaller and uninstalled nitro sense with it. It's important to let revo scan after uninstall because it'll find garbage files in registry that sense leaves behind and probably corrupts any new install. Let it clear those files.
    2. Go to Acer's website and download Nitrosense for your laptop. (If there's different version of nitrosense available then try them all one by one and check which one work for you)
    3. Extract folder and run Setup.exe
    4. Run Command prompt as Administrator
    5. type in the following and press enter (without the quotation marks): ".\lodctr.exe /R"
    6. Go back to the folder where you extracted Nitrosense
    7. Go into "Nitrosense V3.1" folder
    8. Run APPXBUNDLE file
    9. After that, Nitrosense immediately launched, and now it's back on my Taskbar, running every time I click on it.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Axxo
    Axxo Member, Ally Posts: 1,600

    If Predator Sense isn't working on your Acer PH315 with Windows 11, try updating the app, reinstalling it, updating your drivers, and making sure your Windows version is up-to-date. You can also try resetting the app settings, checking for conflicting services in Task Manager, and even rolling back to a previous Windows update if necessary.