Laptop BLACK SCREEN-screen randomly goes black,

Darkangel93
Darkangel93 Member Posts: 1 New User
edited 2:47AM in Nitro Gaming

HI

Not sure what to do so I'm looking for help, I was on my laptop and all was fine. Screen randomly goes black, I close lid and re open and picture comes back but for a split second and now it's a permanent black screen, it turns on fine, fans kick in and can hear the boot up noise but no picture

Any help will be useful, Thx in advance

[Edited the topic title to include the topic issue.]

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,388 Trailblazer

    Hi, connect a TV or external monitor to check if the problem is the GPU card or your internal screen, if the problem is with the screen take the laptop to Acer Services in your country to check the EDP cable connections.

  • Diya1811
    Diya1811 Ally Posts: 586

    First, perform a hard reset by turning off your laptop, unplugging the charger, and holding the power button for 30 seconds before reconnecting the charger and turning it on. This can help clear temporary power issues. If the screen remains black, connect your laptop to an external monitor using an HDMI or DisplayPort cable. If the external display works, then the issue may be with your laptop’s built-in screen rather than the system itself.

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