ANV15-51-Waking up from sleep mode with external mouse / keyboard-laptop doesn't wake up.

GGWPGGWP
GGWPGGWP Member Posts: 2 New User
edited April 24 in Nitro Gaming

I can't find a way to wake up my ANV15-51 laptop from sleep mode.
Here is my configuration:

  • Windows 11
  • Laptop is connected to external HDMI display, USB mouse and USB keyboard.
  • Laptop lid is closed (as I use the external display).
  • Laptop goes to sleep mode using the Windows Start menu, Sleep.

While the laptop is in sleep mode, I click the mouse or press a key on the keyboard. The mouse or keyboard is activated briefly (I see LEDs lightning up for a second), and turned back off. The laptop doesn't wake up.

To wake the laptop up, I have to open the lid - which is not what I want to do.

The setup was working as expected with a previous laptop.

Detailed system configuration:

  • Device Manager: for both the mouse and the keyboard > Properties > Power management > Allow this device to wake the computer from sleep mode (option checked).
  • Power plans > Advanced power settings > USB settings > USB selective suspend setting > On battery: Disabled and Plugged in: Disabled.

Any help is appreciated!

[Edited the topic title to include the topic issue.]

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