The Solution for the issue of Predator Sense not appearing and not working on Predator Helios Neo 16

Suleiman1979
Suleiman1979 Member Posts: 10

Tinkerer

edited November 2024 in Predator Laptops

Hello
After more than 5 months of Predator Sense not functioning and the interface not appearing

rrr.PNG

at all, and after trying all unsuccessful methods—including even reformatting the laptop—I finally found the solution. It was located in the main folder that came with the disk included with the laptop.

You simply need to install the APPX file, marked in blue, and Predator Sense will work immediately.

How amazing! The control over colors, fans, and the desired mode, along with everything you need, is back for my Predator Helios Neo 16 Gaming Laptop

To avoid repeating past issues, you'll see a prompt to update the app, but my advice is: don’t update. Stick with the version that appears because it’s smooth, complete, and reliable.

I’ll try to attach the file to help thousands of users facing the same problem from getting lost in endless, ineffective solutions.

Best of luck!

https://zippyshare.day/SPW1s2DSMIWNtm8/file
😊

Answers

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 175

    Hi @Suleiman1979

    Could you please let know the errors that you were facing while running the Predator Sense, so that it will be helpful for us to diagnose the issue.

  • billsey
    billsey ACE Posts: 35,982 Trailblazer

    And how this fits into the Acer Gaming Monitors section? Shouldn't it be in Predator Laptops?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Suleiman1979
    Suleiman1979 Member Posts: 10

    Tinkerer

    just write on google "predator sense not working". then you will know what's the big problem
    thank you

  • Suleiman1979
    Suleiman1979 Member Posts: 10

    Tinkerer

    edited November 2024

    i don't know what you speak about .. but if i understand your question i think we are in Predator Laptops
    and my laptop is Predator Helios Neo 16

    Product Forums› Gaming› Predator Laptops


    thank you

  • solaris369
    solaris369 Member Posts: 7 New User

    Hi suleiman1979,

    Could you please send me the files for the Helios Neo 16 again? I’m facing the same problem as before, and it would be amazing if you could share the APPX file once more, since the current link is out of date and no longer works. Thank you so much for your help!

  • Suleiman1979
    Suleiman1979 Member Posts: 10

    Tinkerer

    Welcome. This is a link from the WeTransfer website, available for 3 days only.
    https://we.tl/t-YzR5dhiKjS

  • solaris369
    solaris369 Member Posts: 7 New User
    image.png

    Is this the partition recovery media folder that originally came with the computer? For context, I have an Acer Predator Helios 16 PH16-71, and I’m currently dealing with the "MUI_OPERATION_UNDEFINED" issue. If possible, could you provide a download link to the entire folder you showed in your screenshot?

  • solaris369
    solaris369 Member Posts: 7 New User

    i would love to obtain the VCLIBS aswell.

    image.png
  • Suleiman1979
    Suleiman1979 Member Posts: 10

    Tinkerer

    Well, welcome friend. This is a ZIP file containing the entire required folder. I wish you success.
    But first, try restarting your computer, then closing "PredatorSense" program and everything related to it. You'll find them when you open Task Manager to terminate the program. There may be may be 4 applications with the same name.

    Then, install the remaining applications in the folder (some of which may already be installed). It doesn't matter. The important thing is to install them all. Finally, install the file we mentioned, the important file.
    This is a new link from the WeTransfer website, available for 3 days only.

    https://we.tl/t-6OotBgdbdD

  • Suleiman1979
    Suleiman1979 Member Posts: 10

    Tinkerer

    1111.PNG

    For the circuits related to calculating temperature, speed, etc. for the graphics card processor, there must be something open related to the operation of the graphics card, such as a montage program, a game, or something else. If there is nothing, the circuits related to the graphics card will appear as nothing or two lines next to each other.

  • solaris369
    solaris369 Member Posts: 7 New User
    image.png

    the real problem with this issue is that my cpu significantly overheats because my computer is locked into balanced mode or silent mode, it feels like holding a stove and my performance is not something to be proud of, i get around 70 fps in apex legends with the lowest settings when im supposed to be getting over 200 but the cpu becomes so hot that it crashes and the entire computer dies

  • solaris369
    solaris369 Member Posts: 7 New User

    im thinking about buying another computer because i am so dependent for it to work.

  • solaris369
    solaris369 Member Posts: 7 New User

    unfortunately suleiman the files did not repair my helios predator, if anyone has a fix for this i would gladly accept help. (MUI_OPERATION_UNDEFINED) and remember i have tried everything, yes i have tried the msconfig and the fast startup and the reinstalls and everything but i simply cannot and will not reinstall windows because i have thousands of crucial files on my computer that is such a time consuming task to download and figure out again, another thing is that the computer is hard locked into balanced mode….. which clearly limits the cpu and gpu, it is just very sad acer that i have bought a beast from you but i cant use it because of a software error that i have spent nearly 3 weeks to troubleshoot but nothing is working.

  • solaris369
    solaris369 Member Posts: 7 New User

    omg i fixed it, all i had to do was deleting the configuration that was placed in my other microsoft user folder and voila it fixed it, because i switched windows accounts but when i deleted the other account folders it worked

  • Suleiman1979
    Suleiman1979 Member Posts: 10

    Tinkerer

    Praise be to God, I’m glad to hear that. Yesterday, I had intensive work and wasn’t able to respond or do any research.

    I tried to help you as much as I could by downloading all the files and relying on my own experience.

    What matters is that the problem is solved. I wish you all the best.