My Acer 3 touchscreen is not working. How do I fix it?

Kenwe
Kenwe Member Posts: 1 Newbie

I've already attempted to update drivers and rebooted. The HID Compliant Touchscreen is not present in Device Manager. I can get it to appear by selecting View and then Hidden devices. The error is telling me that the hardware device is not connected to the computer. It seems that several Acer Aspire 3 customers are experiencing this same problem.

Answers

  • StevenGen
    StevenGen ACE Posts: 13,868 Trailblazer
    edited April 19

    What is your Acer 3 laptop model, as just saying Acer 3 means nothing. As this problem could be the actual screen that needs replacing as your touchscreen is faulty. If you give us the full model number which should be something like A315-xx or similar, that is on the underside on a sticker of your laptop, then we can suggest a screen for this laptop from its SG. Be more specific before we can give you a solution.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍