New Aspire Vero 15 laptop drains the battery through USB-C port after shutdown

BennyNielsen
BennyNielsen Member Posts: 3 New User
edited April 17 in Aspire Laptops

When my brand new laptop is shut down, it drains the battery via the USB-C port.
I have connected a monitor via a USB-C to HDMI converter.
Depending on the installation it also drains the battery via the USB-A port.
I make a full shut down, no hibernate.
The VeraSense or AcerSense gives me no posibilities to change this.
The BIOS gives me no posibilities to change this.
Acer support have tried to help me for more than a month with no luck.
How do I make it shut down the power for the USB ports when the Laptop is shut down???
Thanks

Answers