hi everyone !!! hope u all will be doing well. i saw in device manager there is an unknown device but i dont know what that unknown device is. i alreday tried alot to update but failed. i have acer predator helios neo 16 Intel(R) Core(TM) i7-14700HX 14th generation rtx 4070 (PHN16-72)
[Edited the thread to add model number to the title and add issue detail]
Run windows update and check for optional updates as well. It can be hidden in optional updates
Hi, Unknown Derives and Other Devices are drivers/firmware nor recognized by Windows and are not compatible with your system, uninstall these devices and drivers in Device Manager marked with a yellow exclamation mark and just reboot, Windows will install the correct drivers/firmware.
To fix the "unknown device" issue on your Acer Predator Helios Neo 16 (PHN16-72), download essential drivers from Acer's support page, and use Windows Update to automatically detect and install missing drivers.
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An "Unknown Device" in Device Manager usually indicates a hardware device that Windows can't identify or doesn't have the correct driver for, often requiring driver updates or troubleshooting.
Here's a breakdown of what it means and how to troubleshoot:
What it Means:
Missing or Corrupted Driver:
The most common reason is that the device driver is missing, corrupted, or outdated.
Hardware Issue:
In some rare cases, it could indicate a hardware problem with the device or the computer's ability to recognize it.
Device Not Recognized:
Windows might not recognize the device because it's not plugged in correctly, or the computer is not configured to use it.
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