Display stopped working in aspire laptop. Can i know what's the reason behind it?

chandu404
chandu404 Member Posts: 1 New User
edited April 5 in Aspire Laptops

I bought a laptop 2 months ago, and it worked well at first. However, after 2 months, the display stopped working. When I visited the service center, I was informed that the display cable had burnt out, even though I never charged it beyond 80%. Can i know what's the reason behind it?

Answers

  • Sharanji
    Sharanji ACE Posts: 5,100 Pathfinder

    @chandu404

    The reason for the burn-out could be due to a few factors. It might have developed a short circuit or other damage over time or the cable itself could have been defective from the start. Even if you didn't charge beyond 80%, a sudden surge in power, either from the power outlet or the laptop's internal components, could have caused the cable to overheat and burn out. if the laptop was consistently used in a hot environment or while performing demanding tasks, the internal components, including the display cable, could have overheated, leading to damage.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Axxo
    Axxo Member, Ally Posts: 1,561

    If your Acer Aspire laptop display stopped working, try these troubleshooting steps: check for loose connections, update drivers, boot into Safe Mode, or perform a hard reset.
    Here's a more detailed breakdown of potential solutions:

    1. Basic Checks:
      Restart: A simple restart can sometimes resolve temporary glitches.
      External Monitor: If possible, connect an external monitor to see if the issue is with the laptop screen itself or the graphics output.
      Check Connections: Ensure the video cable connecting the laptop screen is securely plugged in.
      Clean the Screen: Dust or debris on the screen can sometimes interfere with the display.
    2. Software Solutions:
      Update Drivers:
      Outdated or corrupted graphics drivers can cause display problems.
      Update through Device Manager: Open Device Manager, find your graphics card, and choose "Update Driver".
      Download from Manufacturer: Visit the Acer website and download the latest drivers for your specific model.
      Boot into Safe Mode:
      This can help identify if a software issue is preventing the display from working.
      Restart your computer and press F8 repeatedly until the Advanced Boot Options menu appears.
      Select "Safe Mode" from the list.
      System Restore:
      If the problem started recently, you can revert to a previous system state.
      Uninstall Recent Software Updates:
      If a recent update coincided with the problem, uninstall it.
    3. Hardware Troubleshooting:
      Power Drain:
      Disconnect the power adapter and battery, then press and hold the power button for 30 seconds to drain any residual power.
      Reseat RAM:
      If you're comfortable doing so, try removing and reseating the RAM modules.
      Hard Reset:
      If the issue persists, a hard reset might be necessary.
      Unscrew the back cover of your laptop.
      Remove the main battery and disconnect the RTC/BIOS battery.
      Short the + and - pins of the batteries at the mainboard plug.
      Leave the laptop like that for at least an hour (preferably overnight).
      Reconnect everything and try turning on the laptop again.
      Check for Damage:
      Inspect the screen and its connections for any physical damage.
      Check the LED Cable:
      If the screen is black but the backlight is on, the issue might be with the LED cable.
    —————————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • Diya1811
    Diya1811 Ally Posts: 604

    @chandu404

    Excessive heat inside the laptop, often caused by an improperly functioning cooling system or use in hot environments, can damage internal components like the display cable. Wear and tear due to frequent opening and closing of the laptop lid. Electrical issues, such as voltage fluctuations or short circuits, may result in damage to sensitive components. Additionally, accidental drops or impacts can harm internal parts, including the display cable, even if the damage isn't immediately visible.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful