Help!!!! I need drivers for my new Acer Swift Go 14, in order to reinstall windows.

tryg
tryg Member Posts: 2 New User
edited April 3 in Swift and Spin Series

How can I get drivers needed to install windows 11. New Laptop, Registered, started installing software, system crashed bigly. Downloaded Window 11 install .iso and created an install media. Went to install and of course I needed some drivers, so I contacted Acer.

1st time rep said he would send look into it, and have advanced support team member contact me. Days later advanced support contacted me and after 40 minutes, he finally figured out what I needed, and said he would send me an install media. 2 weeks later I contacted Acer again and the agent said they wouldn'1t be able to do that, no apology, no excuse, and actually hung up on me.

OK, I'll admit I'm an [Content Removed], or at least shouldn't have been so excited to fire up my new machine, that I hadn't created a recovery disk.

Well a little more research later I realized I could find said drivers on the Acer site. No so, now it telling me my, S/N isn't valid. and my device isn't registered. Now I can't even contact support, they won't talk to you without a valid serial number. And yes I entered it about 20 times to make sure. Help!!!! I need drivers for my new Acer Swift Go 14, in order to reinstall windows.

Worse Support I've ever had, I used to do customer support for Google. Can't wait to do a review on this purchase.

67 yo geek from Medford

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