Acer Answers Windows

Hard disk not detected during Windows 10 installation

On systems with the 11th generation Core I processors (Tiger Lake platform), during a manual installation of Windows 10, you may find that a SATA hard disk is not detected.

Due to new features available with these products, a driver is required for the Intel Rapid Storage Technology (iRST). To use this driver during the installation of Windows , please use the following steps:

Download the Intel Rapid Storage Technology driver.
Extract the ZIP file, and copy the extracted files on a USB drive. Connect this USB drive to the system where you are installing Windows 10.
On the page where you select the drive to use, click Load Driver.
Click Browse, and navigate to the folder on the USB drive with the previous extracted files. When you selected this folder, click OK.
Select Intel RST VMD Controller 9A08 (TGL), and click Next.
The selected driver will be loaded, and the SATA drive will become available for selection on screen.

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