Aspire 3 15 Ryzen 7 fan suddenly noisy after a month of use, should I return or fix it?

Kate520
Kate520 Member Posts: 1 Newbie
edited March 27 in Aspire Laptops

I bought this Aspire 3 15 Ryzen 7 about a month ago. I used it for a month and about 2 days ago it starts to be noisy with the fan which is unusual for because I almost use this every single day, and it doesn't even make a noise for weeks. I can even run messenger, spotify, chrome, Microsoft Word, and Canva all at the same time. Should I return this to the store? or should I get this fix?

Answers

  • StevenGen
    StevenGen ACE Posts: 13,703 Trailblazer

    Send the new laptop to Acer Tech Support in your country as this problem is due to faulty fan(s) that need replacing, DO NOT open the laptops back cover as the warranty will be voided. There is nothing else that you can do.

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  • Puraw
    Puraw ACE, Member Posts: 15,977 Trailblazer

    Hi, download Acer Quick Access or Acer Sense and select Silent Mode that will reduce the fan speed. Also, open Task Manager-Processes and check the Background programs, if more than 70 apps running at the background you should uninstall all the pre-installed trial versions, bloatware, 3rd-party browsers, virus checkers and programs that you may have installed and don't need, don't forget this is an entry-level laptop and not a gaming rig.