Predator PTN16-51-92GF the external power supply that comes with it stops charging the battery.
Good morning,
I bought a Predator Triton Neo 16 about a month ago, but the external power supply that comes with it stops charging the battery. I have to unplug it and reconnect it, it starts charging but after a few minutes it stops charging again.
How can I solve this? Is there an update or do I have to send it in for assistance?
Thanks to everyone in advance
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Answers
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Hi, PTN16-51-928R? Update BIOS with version 1.15 dated 2024/09/23. Consider getting a 330W power adapter: Chicony 330W AC Charger For Acer Predator Triton Neo 16 Gaming - PTN16-51-932N | eBay
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Hi, take it to Acer Services in your country, there may be a power rail issue or bad battery. There is one year warranty on the adapter and battery.
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You are welcome, when this concludes your question, please mark my comment as "Yes, Answered" 😉
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