PT-316-51s-7397- Can't install Predator Sense on my laptop, “Sorry! This computer is not supported”
I can't install Predator Sense app because my laptop said
“Sorry! This computer is not supported”
even i download it from acer website
My laptop model number is PT-316-51s-7397.
[Edited the thread to add model name and issue detail to the title]
Answers
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Hi, did you install Windows11 24H2? try the PS version on Microsoft (Windows) Store or if you are running Windows10 try the 2022 version of Predator Sense 3.00.3192_20220530 dated 2022/10/18 from Acer Support site.
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yes i used windows 11 24H2, ok then i will try windows 10 version
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If you're encountering the "This computer is not supported" error when installing PredatorSense, it likely means the model name in your BIOS doesn't include "Predator," which is required for the software to recognize your laptop. You'll need to update the model name to include "Predator," which can only be done at a local Acer service center.
Here's a breakdown of the issue and potential solutions:-
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Incompatible Model Name: PredatorSense software checks for specific model names in the BIOS (Basic Input/Output System) to ensure compatibility.
Missing "Predator": If your laptop's model name in the BIOS doesn't include the word "Predator" (e.g., G6-710 instead of Predator G6-710), the installation will fail.
BIOS Verification: You can verify the system model name in the Acer Care Center application.If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.
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