Acer CHeombook C722 battery icon missing!

MicroplusMB
MicroplusMB Member Posts: 2 New User

Hi, i have replace the battery of a Acer CHeombook C722 , but why the battery icon is missing!

The battery is an original, but when i pluged it no battery icon appear, but if i connect old ont, icon appear! WHY??

Thank for your help!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,623 Pathfinder

    @MicroplusMB

    If you replaced the battery on an Acer Chromebook C722 and the battery icon is missing, even when plugged in, but appears when you connect the old battery, it likely indicates a problem with the new battery not being properly recognized by the system, potentially due to a faulty connection or a mismatch in battery specifications.

    Double-check that the new battery is the correct model and specification for your Acer Chromebook C722.

    You can try to hard reset an Acer Chromebook, you can try pressing and holding the Refresh button and then tapping Power. You can also try pressing and holding Back + Refresh + Power for at least 10 seconds.

    If a hard reset doesn't fix the problem, you could go to a powerwash which is setting everything back to factory settings. Locate the reset settings: Under the “Reset settings” section, click on “Powerwash” to start the reset process. Confirm the Powerwash: A dialog box will appear warning you that the Powerwash will delete all local data from your Chromebook. Click “Restart” to confirm and begin the Powerwash.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • MicroplusMB
    MicroplusMB Member Posts: 2 New User

    Hi thank you for response, i double-check and the battery is original and with same number!

    I try hard reset, same result nothing appear!

    I cannon try powerwash ont this chromebook unfortunatly! i you have another trick i very appreciate it!