Concerns regarding RGB Lighting issue in predator Helios PH315-52-588F, can't change colors

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Answers

  • EvolLOL
    EvolLOL Member Posts: 13

    Tinkerer

    edited March 6

    yo

    @AnhEZ28

    I don't know what i did but it seems after i installed my internal Hard drive the lighting tab in predator sense had miraculously appeared (i think dumping the power after unplugging the battery fixed an error) only problem now is that its not changing the light colors! i can change them in the app but no affect takes place on the physical keyboard. im really scared to just go installing drivers incase that messes it up but yea just an update in case were still on the same page.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,995 Pathfinder

    @EvolLOL

    Then you can try to reinstall the Predator Sense once again to see if the Acerservicelighting service is working.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • EvolLOL
    EvolLOL Member Posts: 13

    Tinkerer

     @AnhEZ28

    sorry it has been a while and took my acer predator to the shop.. they said i do have an rgb keyboard but says acer has illegally put a firmware lock or something of the sorts onto my laptop ive called and called and pleaded with acer but they demand $600 USD which i didn't pay for this computer to begin with. I'm actually considering contacting a lawyer if they really want to go that route… my hopes is that someone can help me with the firmware lock i will share screen on anydesk if needed. but im not paying there ransom money to unlock my rgb when its a feature that can work before they screwed with it.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,995 Pathfinder

    @EvolLOL

    Can you explain more about that firmware lock? I have never heard of it before.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!