acer ha220q monitor displaying 'Input not supported', Keyboard light and BIOS access issues

jaandeep
jaandeep Member Posts: 1 New User
edited March 5 in Monitors

Its been 3years since i had buyed acer ha220q monitor, from 1st day onwards its showing me input not suppoetrd message but after that message my keborad light off and when keyboad light on my moniotor start to display output, but i cant acees to bios whenever ineed to open bios evertime ineed to connect the pc to my tv for opening bios i am ver disappointed and also i have tryied every way please help me,

Answers

  • billsey
    billsey ACE Posts: 35,982 Trailblazer

    Some computers don't scale the BIOS screen correctly for higher resolution monitors. There are multiple versions of the HA220Q monitors, do you know which you have? There should be more letters after the "Q". The original version from 2016 supports these:

    image.png

    And between the 640x480, 800x600 and 1024x768 that should work with most any BIOS screen.

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  • Axxo
    Axxo Member, Ally Posts: 1,535

    Hi Jaandeep,

    If you are not able to see even the Bios POST(Power-On Self-Test) screen you will need to perform a cold reset and then try to boot on safe mode.

    Step 1:
    1-Power off your computer
    2-Unplug all cables
    3-Press and hold the power button for 30 seconds
    4-Reconnect the cables
    5-This procedure will drain all static power on the motherboard

    Step 2:
    1-Power on your computer while holding the SHIFT button
    2-The Advanced Startup menu will open on the boot.
    3-Go to Troubleshoot.
    4-Now, go to Advanced Options > Startup Settings.
    5-Click the Restart button.
    6-A window with various startup options will show up.
    7-Press 5 or F5 on your keyboard to choose Enable Safe Mode with Networking.
    8-Wait for your computer to boot

    Step 3:
    1-Once you are logged on the safe boot
    2-Right-click on Start then click on Device Manager
    3-Click to expand the Display adapters
    4-Right-click on your graphic driver and select Uninstall. If available select the option " Delete this driver" and then click to uninstall
    5-Reboot your PC
    6-Then you should be able to boot on Windows using the generic display driver
    7-Once you connect to the internet the Windows Update will install the correct driver for your computer.

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