Installed Second SSD on Acer SP314-21, but it doesn't show up in BIOS, what's wrong?

lookingforfix
lookingforfix Member Posts: 7

Tinkerer

edited February 28 in Swift and Spin Series

Hi everyone,

So I have a SP314-21 and I have Windows 10 on the primary SSD that came with it. Now I bought another SSD since I saw there is a empty slot and I installed Kubuntu on it.

Here is the issue though, I can boot only from the primary slot the other SSD doesn't show up in the BIOS or anywhere. Doesn't matter if it's Windows SSD in the primary slot or the Kubuntu, the other SSD shows "None" in the BIOS. I can boot Windows or Kubuntu but only from the primary slot. The second SSD just won't show up.

I tried every possible solution but I can't get it to work. I don't want to unscrew the laptop each time I want to change the OS. Is this a motherboard isssue ? If you need any more info please let me know. Any help would be great.

BIOS Version: 1.09

SSD: SK Hynix 256GB M.2 (From Acer)

2nd SSD: Kingston M.2 NV3 500GB

Answers

  • StevenGen
    StevenGen ACE Posts: 13,853 Trailblazer

    The SP314-21 needs a PCIe 3 x4 type M.2 SSD drives in both slots, The Kingston M.2 NV3 500GB being a Gen 4 x4 type M.2 SSD should work as all PCIe drives are backward compatible.

    Go to Disk Management as the Kingston M.2 NV3 500GB should be listed in there, then right click on the drive and initialize it and give it a drive letter "D" as the Kingston M.2 NV3 500GB should appear in windows File Explorer as drive D, otherwise the Kingston M.2 drive or the M.2 slot of your laptop mobo are faulty, so check both of their pins if they are not damaged and clean the M.2 SSD plug of the mobo and reinsert the M.2 drive and see if it works and its recognized. Good luck and hope this helps you out.

    SP314-21 storage specs

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • lookingforfix
    lookingforfix Member Posts: 7

    Tinkerer

    It doesn't show up in Disk Management, I tried that. The slot and the SSD is fine. Well here is the thing, I'm thinking it's my fault since I took the new SSD put it in the second M.2 slot, made a bootable USB and installed Kubuntu on the new SSD but I didn't check if it will show in the File Explorer or anything of that sort. I put the SSD in the spare slot then the famous words "Better be safe than sorry" rang in my head so I took out the primary SSD which had Windows on it (silly I know) to calm my paranoia lol. After the Kubuntu installation then placed the Windows SSD in the primary slot and I went into the BIOS to see if I can switch OS at any time and consider a completed job.

    So now I thought about wiping the new SSD and go the route you said by initializing the SSD first before trying to install Kubuntu on it. I don't want to do it since I already tweaked it to my liking but I don't see any other option left. If you have any other ideas let me know. Thank you for your help Steven.

  • StevenGen
    StevenGen ACE Posts: 13,853 Trailblazer

    Well you should have explained what you did exactly😁as and if you had Kubuntu installed on the Kingston M.2 drive, its a different format and it won't show up in windows. Do what I've suggested above and then put Kubuntu on it. Good luck and hope it works out for you

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • lookingforfix
    lookingforfix Member Posts: 7

    Tinkerer

    edited March 1

    Dam n haha so it's gonna be what I tried avoid doing. Well it's pretty late now, I will try and update tomorrow and see if it's gonna solve it. Thank you Steven.

  • billsey
    billsey ACE Posts: 35,916 Trailblazer

    Actually, that's not right. the first SSD can be either NVMe or SATA, the second SATA only.

    So if you are trying to put a second NVMe drive in it will not work.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • lookingforfix
    lookingforfix Member Posts: 7

    Tinkerer

    No both slots are NVMe. The only issue here is only 1 SSD can be recognized at a time, no matter the slot. If I put the Kubuntu or Windows SSD in the 2nd second slot without any SSD in the first/primary slot it works fine but if both are in the slots only the SSD in the primary slot shows up. Going to wipe the new SSD and initialize it first after that i'll try to install Kubuntu on it and hopefully I can dual boot without opening the laptop to switch SSDs 😂

  • billsey
    billsey ACE Posts: 35,916 Trailblazer

    No, the second slot is definitely only for SATA drives, as shown in the block diagram. If it supported an NVMe drive in that slot then there would be PCIe signals going to it. That is why the drive doesn't work in that slot. You can have two drive at once, only they will need to have that one SATA instead of NVMe.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • lookingforfix
    lookingforfix Member Posts: 7

    Tinkerer

    What do you mean it doesn't work ? Are you talking when both SSDs are plugged in ? Because I can boot from the second slot just fine. The only thing is the first slot has to be empty.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,966 Pathfinder

    @lookingforfix

    It seems to be that this model can only accept 1 NVMe SSD at a time. No matter which slot. The other SSD has to be a SATA SSD in order for both SSDs to be recognized by the system.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • lookingforfix
    lookingforfix Member Posts: 7

    Tinkerer

    Yeah looks like the is no solution. I formatted the new SSD and initialized it as @StevenGen suggested but no use. The SSD will show up in Disk Management and can be initialized but after I installed Kubuntu it's the same as before, not showing up in BIOS or anywhere else.

    Thank you @StevenGen, @billsey and @AnhEZ28 for all of your help. For those having the same problem as me, all I can say is GG.

  • billsey
    billsey ACE Posts: 35,916 Trailblazer

    Kubuntu is going to need the drive to have free space, not partitioned, in order for it to create the partitions needed for Linux. If you have initialized it in Disk Management, then there is no longer free space, since it now has a partition instead.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • lookingforfix
    lookingforfix Member Posts: 7

    Tinkerer

    Yeah I had that issue too and I ended up formatting the SSD again and the install went through. All I got left is popping the back each time whenever I want to switch OS.