Acer Nitro AN515-55 laptop BSOD's after checking memory health using care center. What's causing it?

MichaelPlays731
MichaelPlays731 Member Posts: 4 New User
edited 12:59PM in Nitro Gaming

So today I decided to perform a checkup by using the care center program installed on my laptop, but when I clicked "Check now" on memory, a BSOD appeared just a few seconds during the checkup. It has never happened before and I only experienced it today.

I'm using an Acer Nitro 5 AN515-55

[Edited the thread to add model name to the title]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,320 Trailblazer
    edited February 22

    Some users have reported BSODs specifically when using Acer Care Center's disk or memory scanning features, possibly due to software bugs or conflicts with hardware like SSDs.

    If you concern about health or want to check then use other programs like CrystalDiskInfo for HDD/SSD health, HWInfo64 for checking various device functions, BatteryInfoView to check battery health, Memtest86 to check for memory errors

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • MichaelPlays731
    MichaelPlays731 Member Posts: 4 New User

    I have BatteryInfoView installed and opened as my way of monitoring the voltage and power draw of the battery, but I'll consider the other software you've mentioned. Thank you very much for the information. I'm just puzzled that a care center software could cause such errors, does Acer regularly update the software?

  • Most of us don’t use Acer Care Center because it’s not very effective and tends to have bugs while consuming system resources unnecessarily. I recommend you to uninstall it and forgot about this software.

    The only software I find truly useful and worth installing is NitroSense due to fan control.

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • MichaelPlays731
    MichaelPlays731 Member Posts: 4 New User

    Do you have any software you recommend using for cleaning like junk, viruses, broken files, etc?

  • Puraw
    Puraw ACE, Member Posts: 15,386 Trailblazer

    Hi, do not use any bloatware like CCleaner and the like that will only exacerbate the junk in your Windows registry. use proper system maintenance, uninstall programs you don't use, keep the Startup programs in Task Manager to a minimum and don't download programs from obscure websites. Check Task Manager-Processes how many background apps are running, should not be much more than 80, if you have questions about a program ask this forum. Backup your boot drive monthly before a Windows update and make a Windows Recovery disk at least once a year or after a major upgrade.

  • MichaelPlays731
    MichaelPlays731 Member Posts: 4 New User

    There are currently 131 background processes running as of this posting. Is that bad?

  • GAMING6698
    GAMING6698 ACE Posts: 8,320 Trailblazer
    edited 1:13PM

    Stay Calm and Enjoy Your Gaming Experience

    Come on! Don’t take anything too seriously. Having 131 processes running is completely normal for Windows. If you optimize your system for your specific use, such as gaming, you can reduce that number. For instance, I primarily use my laptop for gaming, so I disable unnecessary services and uninstall apps that I don’t use. As a result, I’ve managed to reduce my processes to around 50.

    Built-in Maintenance Tools

    Regarding your concerns, Windows comes equipped with several built-in tools that can help maintain your system. It includes:

    • Disk Cleanup: This tool helps you free up space by removing temporary files and other unnecessary data.
    • Windows Defender: A robust antivirus solution that protects your system from malware and other threats.
    • File Repair: Windows has the capability to repair corrupted files if something goes wrong. Windows has tools like the System File Checker (sfc /scannow) and DISM (Deployment Image Servicing and Management) to repair corrupted system files.

    Just Enjoy Your Laptop

    You really don’t need anything else! Just use your laptop and enjoy the experience.

    Backup Solutions for Peace of Mind

    In the worst-case scenario, if you ever feel something might go wrong, there’s no need to worry. You can always reinstall Windows using a bootable USB drive. Additionally,

    • If you have two SSDs installed, keeping important files on the second SSD is a good idea because it separates your data from the operating system drive.
    • If you only have one SSD installed, creating a separate partition (local volume) for important files is also a valid approach.

    However, not everyone follows this practice; many users don’t prioritize it as I do. I'm sharing this advice because it seems like you are worrying too—perhaps because it's your first gaming laptop.

    Remember, there’s no need to stress! Enjoy your gaming adventures!

    For balance optimization, You can follow below optimization guide I shared-

    Windows 10/11 optimization guide for gaming — Acer Community

    Feel free to adjust any part of this response as per your style or preferences!

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566