Acer Predator PH18-72 WI-FI problem- then suddenly is like I have no Wi-Fi card.

FOKOzuynen
FOKOzuynen Member Posts: 3 New User
edited February 8 in Predator Laptops

I have

Acer Predator PH18-72

The Wi-Fi worked fine for a couple of days then suddenly is like I have no Wi-Fi card.

I have tried to uninstall all network drives and reinstall to restart pc took all the procedures over the internet and nothing. I have opened the laptop removed the Wi-Fi card from the M.2 slot then reinsert it back turn on pc worked fine for another couple of days and then again same problem. I ordered another WIFI module another type and worked fine for a couple of days then the same problem is like I don't have the wifi card. I reinstalled back the original WIFI card module and it worked fine for couple of days then again Wi-Fi gone. At the moment I have Wi-Fi through a USB Wi-Fi dongle. Anyone with same issue?

[Edited the topic title to include the topic issue.]

Answers

  • StevenGen
    StevenGen ACE Posts: 14,087 Trailblazer
    edited February 9

    First have a look at the "Advanced Intel® Wireless Adapter Settings" and see if the Intel® Wi-Fi 7 BE200 (5Gig) card works better after following the Intel advanced settings. If not, then have a look at your router and try the Killer™ Ethernet E3100G (RJ-45) port that connects to an Ethernet 10/100/1000 based network with a CAD 7 or 8 cable and see if the internet works properly using your routers connection, as it could also be a router problem, as these Wi-Fi 7 cards probably need a special router for their Wi-Fi to work, downgrade to a Wi-Fi 6E card and see if that works.

    Intel® Wi-Fi 7 BE200 (5Gig) full specs

    It could be that your PH18-72 could have a faulty M.2 WLAN port slot that I don't know if your laptop is still under warranty? As this fault is covered under the Acer warranty and Acer would change the mobo for your PH18-72 for a new one that its WLAN port works 100%, so try that as its your only solution. Good luck,

    Block diagram of the PH18-72 WLAN and card spec below.

    image.png

    If your laptop is out of the Acer warranty and you need to change the mobo, then I suggest that you buy a new laptop as these mobo's below cost as much as a new laptop to purchase which is ridiculous.

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍