Acer Predator PH18-72 WI-FI problem- then suddenly is like I have no Wi-Fi card.

FOKOzuynen
FOKOzuynen Member Posts: 2 New User
edited February 8 in Predator Laptops

I have

Acer Predator PH18-72

The Wi-Fi worked fine for a couple of days then suddenly is like I have no Wi-Fi card.

I have tried to uninstall all network drives and reinstall to restart pc took all the procedures over the internet and nothing. I have opened the laptop removed the Wi-Fi card from the M.2 slot then reinsert it back turn on pc worked fine for another couple of days and then again same problem. I ordered another WIFI module another type and worked fine for a couple of days then the same problem is like I don't have the wifi card. I reinstalled back the original WIFI card module and it worked fine for couple of days then again Wi-Fi gone. At the moment I have Wi-Fi through a USB Wi-Fi dongle. Anyone with same issue?

[Edited the topic title to include the topic issue.]

Answers

  • StevenGen
    StevenGen ACE Posts: 13,292 Trailblazer
    edited February 9

    First have a look at the "Advanced Intel® Wireless Adapter Settings" and see if the Intel® Wi-Fi 7 BE200 (5Gig) card works better after following the Intel advanced settings. If not, then have a look at your router and try the Killer™ Ethernet E3100G (RJ-45) port that connects to an Ethernet 10/100/1000 based network with a CAD 7 or 8 cable and see if the internet works properly using your routers connection, as it could also be a router problem, as these Wi-Fi 7 cards probably need a special router for their Wi-Fi to work, downgrade to a Wi-Fi 6E card and see if that works.

    Intel® Wi-Fi 7 BE200 (5Gig) full specs

    It could be that your PH18-72 could have a faulty M.2 WLAN port slot that I don't know if your laptop is still under warranty? As this fault is covered under the Acer warranty and Acer would change the mobo for your PH18-72 for a new one that its WLAN port works 100%, so try that as its your only solution. Good luck,

    Block diagram of the PH18-72 WLAN and card spec below.

    If your laptop is out of the Acer warranty and you need to change the mobo, then I suggest that you buy a new laptop as these mobo's below cost as much as a new laptop to purchase which is ridiculous.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍