My computer not connecting to the internet

zettie59
zettie59 Member Posts: 2 New User

I reset it to factory mode but keeps telling me internet trouble and will not connect.

Answers

  • zettie59
    zettie59 Member Posts: 2 New User

    What should I do if computer will not connect to internet after resetting it to factory mode.

  • billsey
    billsey ACE Posts: 35,298 Trailblazer

    Ask it to forget any stored information about your network, then reconnect and reenter the password.

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  • Diya1811
    Diya1811 Ally Posts: 324

    @zettie59

    First, check your network settings are set to "Automatic". Additionally, make sure your network drivers are up to date. You can also perform a network reset to reinstall network adapters and reset networking components to their original settings. Finally, power cycle your network devices by shutting down your laptop, unplugging your router and modem, waiting for about 45 seconds, and then plugging them back in and turning on your laptop.

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